4. Touch Enter to activate the intercom call to that extension, where the call
appearance identifies the incoming call with your name followed by ICOM.
Call Forwarding when your line is busy or if you don't
answer
About this task
The Call Forward Busy/No Answer feature allows you to set a number to which your calls will
be forwarded when your line is busy or when you don't answer a call. You must enter the
telephone number where the calls will be forwarded each time you use this feature.
Procedure
1. Touch Forward to access the main Forwarding menu.
2. Select Call Fwd Busy/No Ans.
3. Enter the number to which you want to forward your calls as the destination.
4. Touch Enter.
5. Touch the line on which Call Forwarding appears to turn call forwarding off.
Blocking your extension from displaying during calls
About this task
You can override the system (default) setting to display your extension on outgoing calls. Use
the Calling Party Number Blocking feature to prevent your number from displaying.
Procedure
1. From the Phone screen, access the Features menu.
2. Select CPN Block.
To stop calling party number blocking, see Displaying your extension on outgoing
calls on page 92.
3. Touch OK.
4. Enter the extension number you do not want the called party to see.
Call Forwarding when your line is busy or if you don't answer
Avaya one-X
™
Deskphone SIP 9621G/9641G user guide for 9600 Series IP deskphones August 2012 91
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