Avaya Interaction Center - Page 15

Avaya Agent
Issue 1.0 June 2002 15
The Avaya Agent with CallCenterQ in the desktop and the Email task list in the Media pane may
look like this:
CallCenterQ application running in
the desktop area
Contact History Browser
Avaya Agent menu
button
Status Control bar in
Media pane
EDU Viewer
Media tab
Email task list
Phone task list
Chat task list