Axis ATA1200 - 19 Troubleshooting and Maintenance

62 USER MANUAL
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19. Troubleshooting and maintenance
1. The scale should be kept clean.
2. Take care that no dirt is between pan and casing of the scale. If dirt is noticed take
the pan off (lift it up). Clean dirt and then put the pan on.
3. In case of improper operation caused by a short-lasting lack of power supply, switch
the scale off by unplugging it from the mains, and then after several seconds switch
it on.
4. Every repairs performed by unauthorized persons are forbidden
5. To repair the scale, please contact nearest service centre. The list of authorised
service centres is given in guarantee card and on www.axis.pl website.
6. Scales can be sent for repair as messenger delivery only in original package. For
transportation scale pan have to be protected against accidental pressing. If not,
there is a risk of damaging the scale and loosing guarantee.
Failure messages:
Message
Possible cause
Recommendation
C-1 ... 6
(more than
1min.)
negative result in one of autotests
contact service centre if the
message remains
scale is not
weighing
protecting screw remains in the scale
remove protecting screw
L
no pan on the scale
put the pan on
mechanical damage of scale sensor
contact service centre
H
overweight of the scale
take a load off the pan
mechanical damage of the scale
contact service centre
load left on the pan during start-up
take a load off the pan
indicator
does not work
unstable scale position,
ground vibration,
air flows
locate the scale in place
where stable results are
maintained
damage of the scale
contact service centre
- - - - - -
taring not finished
contact service centre