AXIS Panorama PTZ User’s Manual Upgrading the Firmware
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Appendix D - Upgrading the Firmware
The AXIS Panorama PTZ camera firmware is stored in flash memory. This memory is
provided by a silicon chip that, just like any other ROM device, retains data content even
after power is removed. Flash memory is unique because it allows its data to be erased and
re-written. This means you can install firmware upgrades for your AXIS Panorama PTZ as
they become available - without having to replace any parts. New firmware can simply be
loaded into the AXIS Panorama PTZ over the network.
Obtaining Upgraded firmware
The latest version of the AXIS Panorama PTZ firmware is available free of charge from the
Axis Website at www.axis.com, or from your local distributor.
Upgrading the firmware
The AXIS Panorama PTZ firmware is upgraded over the network using FTP. See the
detailed instructions supplied with each new release.
Important!
• Always read the instructions provided with each new release, prior to upgrading your firmware.
• Upgrading normally takes between 30 seconds and 10 minutes, although it can take longer. After
starting the process, you should always
wait at least 20 minutes before power-cycling the AXIS Pan-
orama PTZ - even if you suspect the upgrade procedure has failed.
• In controlled environments, flash memory upgrades provide a very safe method for upgrading firm-
ware. However, flash products can become damaged if the upgrade operation is not performed cor-
rectly. Your dealer reserves the right to charge for any repair attributable to faulty upgrading by the
user.
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