Barco ClickShare User Manual (English)

Other manuals for Barco ClickShare

Installation Guide114 pages

Service Guide124 pages

Installation Manual68 pages

Update Guide7 pages

Installer Quick Start Guide4 pages

Safety Guide7 pages

Quick Start Guide4 pages

Questions and Answers:

K
Kaitlin BowenAug 30, 2025
What to do if Barco ClickShare Digital Presenters Base Unit software doesn't start after update?
- V
  villadebbieAug 30, 2025
  If the Base Unit software for Barco Digital Presenters does not start up correctly after a software update and seems to be in an endless loop during startup, connect a keyboard to the Base Unit. When the boot selection menu appears, use the arrow keys to select a previous version of the software and confirm by pressing Enter. Then, access the Web interface and update the software again to the latest version.
M
Micheal NolanSep 6, 2025
Why is video not shown on Barco Digital Presenters screen?
- G
  Geoffrey JohnsonSep 7, 2025
  If the Barco Digital Presenters video is not shown on screen, the player might be using overlays. Disable the usage of overlays in the preferences of the video player. Also, ClickShare does not support showing HDCP content, which will be displayed as black.
T
Taylor PrinceAug 29, 2025
Why Barco ClickShare Base Unit not starting up correctly?
- K
  Kelly HurstAug 29, 2025
  If the Barco Digital Presenters Base Unit does not start up correctly, it might be because a USB stick, ClickShare Button, or another USB device is connected to one of its USB slots at start-up. Remove the connected USB device and restart the unit.
J
Joseph HooverSep 8, 2025
How to improve bad WiFi connectivity with Barco Digital Presenters?
- M
  Maria LopezSep 8, 2025
  If you have bad WiFi connectivity with Barco Digital Presenters, it could be due to congestion of the wireless channel. Use wireless network scan tools to look for free or the least congested channels. Metal cabinets, walls, or other construction elements can cause reflections that deteriorate the wireless signal, and obstructions between the Buttons and Base Unit can lower the wireless strength and quality. Try moving the Base Unit to another location in the room, avoiding placement inside cabinets, false ceilings, below the table, or behind walls. Also, re-orient the Base Unit antennas. For more information, refer to the ClickShare White paper on WiFi at www.barco.com/clickshare.
M
michael57Sep 8, 2025
What does the Windows Aero color scheme message mean for Barco ClickShare Digital Presenters?
- D
  David CohenSep 8, 2025
  If you are using Windows 7 and see a message about the Windows Aero color scheme, stating that your computer's performance is slow due to resource limitations, it is generally safe to ignore this message and choose 'Keep the current color scheme'. ClickShare uses resources from the GPU, and this message can appear when other programs also use significant GPU resources.
A
Anthony RichardsSep 12, 2025
Why is there no WiFi connection with Barco ClickShare Digital Presenters Base Unit?
- G
  grangelSep 12, 2025
  If there is no WiFi connection with the Barco Digital Presenters Base Unit, ensure that you enter the correct SSID.
J
Jonathan RochaAug 27, 2025
Why is video performance low on Barco ClickShare Digital Presenters?
- J
  James AndersonAug 27, 2025
  If you are experiencing low video performance with Barco Digital Presenters, the issue might be related to laptop performance. Try lowering the screen resolution of the laptop, disabling hardware acceleration for video, using only a part of the display to show the video, or setting the capture mode to Fast by right-clicking the ClickShare icon in the system tray. Alternatively, the problem could be due to wireless connectivity issues. Please refer to the section addressing bad connectivity for troubleshooting steps.
M
mvegaAug 27, 2025
What to do if ClickShare drive doesn't appear after inserting Barco Digital Presenters Button?
- C
  calvin12Aug 27, 2025
  If users do not get a ClickShare drive when inserting the Button into their laptop, the issue might be due to no automatic refresh of drives. Try refreshing your view on the laptop, or use Microsoft Windows Disk Management to assign it to a free drive letter. Another potential cause is a bad connection at the USB port on the laptop. Try reconnecting to the USB port, using another USB port, or rebooting the laptop. In some cases, certain USB devices might be blocked due to company policy, or the USB port settings on the laptop might limit the usage of high-power USB devices when on battery power. If possible, adjust the USB port policy on the laptop.
E
Evan KelleyAug 26, 2025
Why is nothing showing on the Barco Digital Presenters displays?
- C
  carl00Aug 26, 2025
  If nothing is shown on the displays when using Barco Digital Presenters, first ensure that the displays are switched on. If they are on, check that the display cables are correctly connected to both the displays and the Base Unit. If the connections are secure, verify that the display recognizes or is able to display the Base Unit output resolution; adjust this setting via the web interface if needed. Also, check the Base Unit. It might be in standby mode; briefly push the standby button on the Base Unit or insert a button and run the ClickShare software. Finally, confirm that the Base Unit is switched on by setting the rocker switch at the back of the unit to “1.”
A
Aaron WaltonAug 25, 2025
What to do if my screen is not showing when pressing the Barco Digital Presenters Button?
- J
  James CampbellAug 26, 2025
  If your screen is not displayed when pressing the Barco Digital Presenters Button, it could be because you are the fifth person trying to share content, and only four screens can be shown simultaneously. To resolve this, click and hold the button for 2 seconds to use the 'Show me full screen' function. Alternatively, the ClickShare software may not be running. Navigate to the ClickShare drive and launch the software.

Barco ClickShare Specifications

General

Plug-and-Play	Yes
Video Outputs	HDMI
Supported Resolutions	Up to 4K UHD
Number of Concurrent Users	Up to 8 (depending on the specific model)
Operating System Compatibility	Windows, macOS
Security Protocols	WPA2
Maximum Resolution	3840x2160
Connection	USB
Encryption	AES
Supported Video Formats	H.264
Wireless Technology	Wi-Fi