What does the Windows Aero color scheme message mean on Barco Digital Presenters with Windows 7?
When using Windows 7 with Barco Digital Presenters, if you see a message about the Windows Aero color scheme indicating slow computer performance due to resource limitations, it is safe to ignore this message and choose ’Keep the current color scheme’.
Why is my content removed and the Barco Digital Presenters button blinking white?
If your content is removed from the display and the LEDs on the Barco Digital Presenters button are blinking white, it indicates that the connection to the Base Unit is lost. ClickShare will attempt to restore the connection automatically. If it fails, the LEDs on the Button will start blinking red. Unplug the button from your laptop and try a new button.
Why does Barco ClickShare Base Unit freeze during start-up with "ata_id" message?
During start-up, if the Barco Digital Presenters Base Unit freezes for a few minutes displaying the message “ata_id[…]: HDIO_GET_IDENTIFY failed for …”, note that this is a known issue. The freeze lasts a maximum of 2 or 3 minutes, after which the Base Unit starts up normally. To fix this problem, upgrade the Base Unit to the latest software version.
Why ClickShare Barco Digital Presenters doesn't recover after Mac standby?
If ClickShare does not recover after your Mac goes into standby, this is a known issue on OS X Mountain Lion (version 10.8.x) where the ClickShare client cannot reconnect to the Button after standby. Unplug and reconnect the ClickShare Button to recover. You can also upgrade the Base Unit to the latest software version.
Why does Barco ClickShare take so long to boot?
If the boot time for Barco Digital Presenters takes a very long time and the unit seems unresponsive for several minutes, there is a known issue that causes the boot process to freeze for 2-3 minutes. Wait 2 or 3 minutes, and the unit will continue booting normally. You can also upgrade the Base Unit to the latest software version.
What to do if Barco ClickShare Digital Presenters Web Interface shows error in “WiFi Access Point Daemon” or “DHCP Server”?
If the Web Interface shows an error in the processes “WiFi Access Point Daemon” and/or “DHCP Server” for Barco Digital Presenters, it could be because the configuration file is corrupted. Browse to the Configuration tab on the Web Interface and press “Load Default Settings”. Alternatively, connect a keyboard to the Base Unit. When the boot selection menu comes up, press the arrow keys to select “Load Default Settings” and confirm by pressing Enter.
General| Plug-and-Play | Yes |
|---|---|
| Video Outputs | HDMI |
| Supported Resolutions | Up to 4K UHD |
| Number of Concurrent Users | Up to 8 (depending on the specific model) |
| Operating System Compatibility | Windows, macOS |
| Security Protocols | WPA2 |
| Maximum Resolution | 3840x2160 |
| Connection | USB |
| Encryption | AES |
| Supported Video Formats | H.264 |
| Wireless Technology | Wi-Fi |
Covers powering the Base Unit on, off, and putting it into standby mode.
Explains the basic functionality and initial steps to use ClickShare with a display.
Details advanced features like sharing multiple screens and different display modes.
Explains how to configure audio settings for ClickShare and set it as a default output device.
Describes the process of pairing ClickShare Buttons with the Base Unit.
Provides solutions for common problems encountered when using ClickShare.
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