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UM-16-012
USB FIRMWARE UPDATING
The firmware of the handheld can be updated in the field if it is necessary. To
conduct the firmware updating, the following steps should be done.
1. Confirm USB Compatibility
a. Place the handheld into the charging cradle and confirm that the green
cradle light is illuminated.
b. Navigate to the ‘Handheld Properties’ page in the Main Menu:
[MENU > SYSTEM DIAGNOSTICS > HANDHELD PROPERTIES]
c. Confirm the following properties match the following values.
2. Setup USB Stick
a. Put a firmware file (*.HEX) on a USB stick. Contact technical support to
obtain a firmware file.
b. Insert the supplied USB Type A to USB Type B converter into the USB
input in the cradle
c. Insert the USB stick into the USB converter.
3. Reset handheld into bootloader
a. Navigate to the Update Firmware page in the Main Menu
[MENU > HANDHELD SETTINGS > UPDATE FIRMWARE]
b. Press the SELECT button to reset into bootloader mode
c. The handheld should now be in the bootloader mode.
4. Update Firmware
a. Select your desired language using the matching keypad number.
b. Use the UP and DOWN buttons to select the firmware file.
c. Press the SELECT button to proceed.
d. The bootloader progress will be indicated. Once the progress reaches
100%, the firmware updating process is complete.
> >
Property Value
HANDHELD REMOTE > USB Supported
CHARGING CRADLE > PRESENCE Present
CHARGING CRADLE > USB Supported
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If these properties do
not match those stated,
contact our technical
support team for
assistance.
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