2 HTS Customer Care Kits User’s Guide
Kit Configurations
The HTS Customer Care Kit is designed to custom fit the HTS configuration for
each cytometer or group of cytometers. Therefore, order the correct kit number
by using the following table.
When to Use the Kit
The parts in the HTS Customer Care Kit can be used to resolve common
problems. The following table is lists of symptoms, possible causes, and solutions
that are described in this user’s guide.
Part number Description Cytometer
644787 HTS Kit Parts Replacement BD FACSCanto
™
BD FACSCanto™ II
644788 HTS Kit Parts Replacement BD FACSCalibur
™
BD™ LSR II (including special order
BD LSR II)
Special order BD LSRFortessa™
Symptom Possible Causes Solution See...
High carryover Wash station connections
are worn
Replace wash station
components
Chapter 3
Secondary
pump (Pump-2)
error
Clog in sample coupler
tubing, or in pump
syringe, or syringe needs
replacement
Replace sample coupler
tubing or pump
syringes
Chapter 5
Chapter 6
Primary pump
(Pump-1) error
Clog in probe, or tubing
assembly from probe to
the primary pump, or in
pump syringe, or syringe
needs replacement
Replace probe, tubing
assembly components,
or pump syringes
Chapter 4
Chapter 6
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