Chapter 2 ........................................................................................... 26
Procedures ............................................................................................................26
Product disassembly and assembly procedures for module replacement........................26
Precautions before Disassembly and Assembly.......................................................26
Removing the Control Board Set ..........................................................................26
Removing the Cutter Mechanism, Print Head and Connection Board ..........................28
Removing the Cover Lever Set............................................................................. 34
Firmware update ..................................................................................................35
User's Software .................................................................................................35
Technical Support Software.................................................................................36
Product test procedures.........................................................................................37
Technical Support Software.................................................................................37
Tab 'Configuration' ..........................................................................................37
Tab 'Print' ......................................................................................................38
Tab 'Bitmap & Logo' ........................................................................................39
Tab 'Bar code'.................................................................................................40
Tab 'Status'....................................................................................................41
Tab 'Additional Commands'...............................................................................42
Tab 'Macro' ....................................................................................................43
Tab 'Tests' ..................................................................................................... 44
Preventive Maintenance Procedures......................................................................... 45
Cleaning Procedures...........................................................................................45
Print Head...................................................................................................... 45
Platen roller....................................................................................................45
Cutter ...........................................................................................................45
Sensors .........................................................................................................45
Inner Case .....................................................................................................45
External Surfaces............................................................................................45
Chapter 3 ........................................................................................... 46
Operation and Troubleshooting .............................................................................46
Indicative Lights................................................................................................... 46
Recoverable Error - Yellow Information LED........................................................... 46
Yellow LED On - Open Cover............................................................................. 46
Yellow LED blinking 1 time - No Paper................................................................49
Yellow LED Blinking 2 times - Overheated Print Head............................................49
Yellow LED blinking 3 times - Cutter Error........................................................... 50
Yellow LED blinking 4 times - Communication Error.............................................. 50
Unrecoverable Error - Information LED in Red........................................................50
Red LED blinking 1 time - RTOS (Real Time Operation System) Error......................50
Red LED blinking 3 times - RAM Memory Error..................................................... 51
Red LED blinking 8 times - Print Mechanism Error................................................51
Red LED blinking 11 times - Low DC voltage sent by the power source....................51
Red LED blinking 12 times - Cutter Initialization Error ..........................................51
Troubleshooting ...................................................................................................52
Chapter 4 ........................................................................................... 53
Technical Specifications......................................................................................... 53
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