Troubleshooting NL
s1fix disruptions 9 Troubleshooting
sYou can remedy minor faults on the device yourself. Before contacting customer
service, please refer to the troubleshooting information. This way you avoid
unnecessary costs.
fix disruptions
WARNING
Risk of electric shock!
Improper repairs are dangerous.
▶ Only qualified personnel may carry out repairs on the device
to carry out.
▶ Only original spare parts may be used for repair
ration of the device.
▶ If the power cord of this appliance is damaged, it must be
of risks must be replaced by the manufacturer, its service agent or a similarly
qualified person.
Malfunction Cause and Troubleshooting
The display is off The energy saving mode is active.
and flashes.
▶ Press any button.
a The display lights up again.
"E:36 / -10" Drain pipe or water drain hose is clogged.
▶ Clean the drain pipe and the water drain hose.
Drain pipe or water drain hose is kinked or
pinched.
▶ Make sure that the drain pipe and water drain
feed hose is not kinked or pinched.
Drain pump is clogged.
▶ → "
Cleaning the drain pump", page 42
Water drain hose is connected too high.
▶ Mount the water drain hose at a maximum of 1 meter
height.
Detergent dosage is too high.
▶ Immediate measure: mix a tablespoon of fabric softener
ter with 0.5 l of water and pour this mixture into
the manual dosing compartment (not for outdoor,
sportswear and down textiles).
▶ When the intelligent dosing is activated, re-
then induce the basic dosing amount
→
Page 36.
▶ When dosing manually, reduce to the full
next wash with the same load the amount of
detergent.
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