Troubleshooting NL
Malfunction Cause and Troubleshooting
Program does not start. The detergent drawer is not closed as far as it will go.
▶ Push the detergent drawer into the appliance as far as it will go.
ready.
Pump of the intelligent dosing system is blocked.
1. Switch off the device.
2. Clean the pump unit.
→
"Cleaning the detergent drawer",
Page 41
3. If the indication reappears, enable the service.
→
"Service", page 58
Remark: You can start the washing program if you
deactivate the intelligent dosing system and dose
manually.
→
"Keys", Page 24
Door cannot be
opened.
is activated.
▶ Resume the program by Centrifuge or off-
pumps to choose and press .
Temperature is too high.
▶ Wait for the temperature to drop.
▶ → "
program cancel", Page 33
Water level is too high.
▶ Start the program Pump down .
Power cut.
▶ Open the door with the emergency release.
→
"Emergency release", Page 57
Washing water is not
pumped out.
Drain pipe or water drain hose is clogged.
▶ Clean the drain pipe and the water drain hose.
Drain pipe or water drain hose is kinked or
pinched.
▶ Make sure that the drain pipe and water drain
feed hose is not kinked or pinched.
Drain pump is clogged.
▶ → "
Cleaning the drain pump", page 42
is activated.
▶ Resume the program by Centrifuge or off-
pumps to choose and press .
Water drain hose is connected too high.
49
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