Troubleshooting NL
Malfunction Cause and Troubleshooting
Detergent residue on
the dry laundry.
▶ When the intelligent dosing is activated, re-
then induce the basic dosing amount
→
Page 36.
Insufficient cleaning
next operation.
Basic dosing amount not set correctly.
▶ When the intelligent dosing is activated, set
the basic dosage →
Page 36
correctly.
Detergent or care agent in the dosing containers of
the intelligent dosing system has thickened.
1. Check whether the detergent used is suitable.
→
"Detergent and laundry care agent",
Page 31
2. Empty the dosing containers.
→
"Cleaning the detergent drawer",
Page 41
3. Clean the dosing containers.
4. Refill the dosing containers.
→
"Filling the dosing container", Page 35
Unsuitable detergent has been placed in the dosing
container of the intelligent dosing system.
1. Check whether the detergent used is suitable.
→
"Detergent and laundry care agent",
Page 31
2. Empty the dosing containers.
→
"Cleaning the detergent drawer",
Page 41
3. Clean the dosing containers.
4. Refill the dosing containers.
→
"Filling the dosing container", Page 35
Home Connect func-
dishonor not correctly.
Various causes are possible.
▶ Go to www.home-connect.com.
No connection to
the home network.
Wi-Fi is turned off.
▶ → "
Activate WiFi on the device", page 39
Wi-Fi is activated, but the connection to the home
network cannot be established.
1. Verify that the home network is available.
2. Reconnect the device to the home network.
→
"Device with WLAN home network (WiFi) with
Connect WPS function", page 37
→
"Device with WLAN home network (WiFi) without
Connect WPS function", page 38
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