Beltmoves during test, but stops after starting:Treadmill 10 and 22: Why does the belt stop after starting
up?
Need additional assistance?
Please contact Customer Care at 1-800-605-3369 for additional help or to order replacement parts.
Some replacement parts may also be available for purchase online here.
A list of part numbers referenced within this guide can be located at the bottom of this page.
Customer Care - Hours of Operation:
Monday - Friday 6:00am - 5:00pm PST
The replacement part will be provided to you at no cost assuming your machine meets the warranty eligibility
requirements. A Customer Care Agent will be able to assess your current warranty eligibility and provide you with your
options.
Please note that if you did not purchase your machine directly from BowFlex, Schwinn, or Nautilus, we will need a copy
of your purchase receipt in order to register your machine for warranty.
If the issue was not resolved in the steps listed, contact the Tech Team or send an Advanced Troubleshooting
case.
Submit a Casewith case typeAdvanced Troubleshooting
Use these procedures as needed to gather more information to create the case:
Results Series Treadmills Procedures
Treadmill 7 Procedures
Treadmill 10 Procedures
Treadmill 22 Procedures
MY14/17 Treadmill Procedures
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