Bowflex 10 - Treadmill 10 and 22_Incline issues

3/11/24, 9:04 AM
Treadmill 10 and 22:  Incline issues
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Treadmill 10 and 22: Incline issues
Follow this troubleshooting guide to help resolve issues with incline settings on the BowFlex Treadmill 10 and Treadmill 22.
Some common complaints may include:
Incline buttons not working
Motor moves but doesn't adjust to the correct incline
Motor doesn't move but makes noise
Motor doesn't move or make noise
Speed limited while inclined or declined
Incline is stuck at maximum incline level

Follow these steps to check for JRNY firmware updates
1. Followthe instructions inJRNY Basic App Troubleshootingto check for and install any available updates.
2. Once all applicable updates are installed, start a workout andtest if the issue persists[FW.A].
3. If the issue persists, continue troubleshooting in the next section.
Follow these steps to troubleshoot the issue
1. If you are able to increase the incline, but the buttons stop responding to input (the belt may continue running),
unplug your machine from power. Wait one full minute before continuing.
2. After the minute has passed, plug your machine back into power. Start a workout and test if the incline can be
adjusted up and down [11432.H].
3. If the issue persists, continue troubleshooting in one of the sections below:
Incline is stuck at the maximum incline level
Incline buttons are not working
Motor moves but does not adjust to the correct incline
Motor does not move but makes noise
Motor does not move or make noise
Speed limited while inclined or declined
Incline motor noisy or has difficulty declining

Incline is stuck at the maximum level
1. Start a workout and use the incline Up/Down and Quick Level buttons to adjust the incline level.If the incline buttons
do not work, continue troubleshooting in the Incline buttons are not workingsection below.
2. If the issue persists, we will try to adjust the incline again. This time, we are watching and listening to the incline
motor, checking if it moves and makes noise. When adjusted, the incline motor should move and make noise as the
deck moves to the appropriate position. Skip to the troubleshooting section below that matches the current incline
motor behavior:
ID:11432.4