BradyPrinter i5100 33
No Ribbon
Detected
IP-enabled roll missing RFID tag. Verify compatible supply has been
loaded, if supply is correct select
enter to bypass the error and the
printer will load primary ribbon set-
tings for Hassle Free mode.
No SMTP server Printer is configured to send error
messages to the server but the IP
address of the recipient can not be
found.
Check that the IP address is correct
and if the recipient is available.
or
Go to the settings menu and turn
SMTP off, then recycle power to the
printer.
Not a Recommend
Ribbon, Use XXXX
instead
Ribbon does not match Primary rib-
bon compatibility selection.
Install recommended ribbon or if sup-
ply loaded is secondary option select
enter to bypass the error and the
Printer will load Primary Ribbon set-
tings for Hassle Free mode.
Out of paper Out of label roll
Labels missing on the label material.
Load labels.
Replace label material or press the
pause key to continue printing.
Out of ribbon Out of transfer ribbon. Insert new transfer ribbon.
Transfer ribbon melted during printing Cancel current print job.
Change the heat level via software.
Clean the printhead.
Load transfer ribbon.
Restart print job.
The printer is loaded with thermal
labels, but the software is set to trans-
fer printing.
Cancel current print job.
Set software to direct thermal printing.
Restart print job.
Printhead open Printhead not locked. Lock printhead.
Printhead too hot Printhead is overheated After pausing the print job will be con-
tinued automatically. If the fault recurs
repeatedly, reduce the heat level or
the print speed via software.
Protocol error Printer has received an unknown or
invalid command from the computer.
• Press the pause key to skip the
command.
or
• Press the cancel key to cancel the
print job.
Read error Read error when reading from the
memory card.
Check data of the card.
Backup data, reformat card.
Error Message Cause Corrective Action
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