Brother MFC-240C User Manual

83
B
Troubleshooting B
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be made
from within that country.
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers latest FAQs and troubleshooting tips. Visit us at
http://solutions.brother.com
.
If you are having difficulty with your machine B
Troubleshooting and Routine
Maintenance
B
Printing
Difficulty Suggestions
No printout Check the interface cable connection on both the machine and your computer.
(See the Quick Setup Guide.)
Check that the machine is plugged in and that the On/Off key is on.
One or more ink cartridges are empty. (See Replacing the ink cartridges on page
94.)
Check to see if the LCD is showing an error message. (See Error messages on
page 88.)
Check that the correct printer driver has been installed and chosen.
Make sure the machine is online. Click Start and then Printers and Faxes. Right-
click and choose
‘Brother MFC-240C’, and make sure that ‘Use Printer Offline’ is
unchecked.
Poor print quality Check the print quality. (See Checking the print quality on page 99.)
Make sure that the Printer Driver or Paper Type setting in the menu matches the
type of paper you are using. (See Printing in the Software User's Guide on the
CD-ROM and Paper Type on page 19.)
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
 The expiration date written on the cartridge package has passed. (Cartridges
stay usable for up to two years if kept in their original packaging.)
 The ink cartridge was in your machine over six months.
 The ink cartridge may not have been stored properly before use.
Try using the recommended types of paper. (See Acceptable paper and other
media on page 10.)
The recommended environment for your machine is between 68° F to 91° F
(20° C to 33° C).

Brother MFC-240C Specifications

General

Package weight	10700 g
PictBridge	Yes
Scan speed	4 sec/page
Scan file formats	BMP, JPG, PDF, PNG, TIFF
Dimensions (WxDxH)	398 x 370 x 180 mm
All-in-one functions	Fax, Scan
Color all-in-one functions	copy, fax, print, scan
Compatible operating systems	Windows 98SE/Me/2000/XP/2003/Vista Mac OS Linux
Faxing	Color faxing
Fax memory	170 pages
Modem speed	14.4 Kbit/s
Fax coding methods	JPEG, MH, MMR (Fax coding method), MR
Fax speed dialing (max numbers)	40
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 1200 DPI
Maximum number of copies	99 copies
Copy speed (black, normal quality, A4)	18 cpm
Copy speed (color, normal quality, A4)	16 cpm
Compatible memory cards	CF, MMC, MS Pro, SD, xD
Scanner type	Flatbed scanner
Grayscale levels	256
Maximum scan area	216 x 297 mm
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	600 x 2400 DPI
Bundled software	Photocapture Centre Brother MFL-Pro Suite Brother ControlCentre3 ScanSoft Paperport SE + OCR Brother ControlCentre 2 (Mac) NewSoft Presto! PageManager 7 (Mac)
Standard interfaces	USB 2.0
Display	LCD
Market positioning	Home & office
Total input capacity	100 sheets
Total output capacity	50 sheets
Auto document feeder (ADF) input capacity	10 sheets
Digital sender	No
Number of print cartridges	4
Print technology	Inkjet
Maximum resolution	6000 x 1200 DPI
Print speed (black, normal quality, A4/US Letter)	25 ppm
Print speed (color, normal quality, A4/US Letter)	20 ppm
Maximum print size	210 x 297 mm
Paper tray media types	Glossy paper, Photo paper, Plain paper, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), index card, Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
Maximum ISO A-series paper size	A4