Brother MFC-J4310DW Network User's Guide

Troubleshooting
79
9
Are you connecting the
Brother machine to the
network using wireless
capabilities?
wireless  Print the WLAN Report to confirm the state of a wireless connection. (For
how to print, see Printing the WLAN Report on page 40.)
If the printed WLAN report shows the connection failed, check the error
code on the printed report.
See Quick Setup Guide: Troubleshooting
 See The Brother machine is not found on the network during the
MFL-Pro Suite installation. on page 76.
I have checked and tried all
of above, however the
Brother machine does not
print/scan. Is there anything
else I can do?
wired/
wireless
Uninstall the MFL-Pro Suite and reinstall it.
I'm using security software.
Question Interface Solution
Did you choose to accept
the security alert dialog
during the MFL-Pro Suite or
BRAdmin Light installation
or when using the
printing/scanning features?
wired/
wireless
If you did not choose to accept the security alert dialog, the firewall function
of your security software may be rejecting access. Some security software
might block access without showing a security alert dialog. To allow access,
see the instructions of your security software or ask the manufacturer.
I want to know the
necessary port number for
the security software
settings.
wired/
wireless
The following port numbers are used for Brother network features:
 Network scanning
1
i Port number 54925 / Protocol UDP
 PC-FAX RX
1
i Port number 54926 / Protocol UDP
 Network scanning/printing
1
, PC-FAX RX
1
, Remote Setup
1
i Port number 137 and 161 / Protocol UDP
 BRAdmin Light
1
i Port number 161 / Protocol UDP
1
Windows
®
only.
For details on how to open the port, see the instructions of the security
software or ask the manufacturer.
I want to check my network devices are working properly.
Question Interface Solution
Is your Brother machine,
access point/router or
network hub turned on?
wired/
wireless
Make sure you have confirmed all instructions in Make sure that the
following items are configured before reading this chapter. on page 75.
Where can I find the Brother
machine's network settings,
such as IP address?
wired/
wireless
Printing the Network Configuration Report. See Printing the Network
Configuration Report on page 39.
The Brother machine cannot print or scan over the network.
The Brother machine is not found on the network even after successful installation. (continued)
Question Interface Solution

Brother MFC-J4310DW Specifications

General

Brand	Brother
Model	MFC-J4310DW
Category	All in One Printer
Language	English