Brother MFC-J985DW Basic User's Guide

Error Message Action
Image Too Long
The proportions of your photo are irregular so effects could not be
added.
Choose a regularly proportioned image.
Image Too Small
The size of your photo is too small to trim.
Choose a larger image.
Ink Absorber Pad
Full
The ink absorber box or flushing box must be replaced. Contact
Brother customer service or your local Brother Authorised Service
Centre to have your machine serviced.
Reasons for cleaning are:
1. The machine automatically cleans itself after you remove the
power cord and plug it back in.
2. After a paper jam has been cleared, the machine automatically
cleans itself before the next received page is printed.
3. The machine automatically cleans itself after sitting idle for more
than 30 days (infrequent use).
4. The machine automatically cleans itself after ink cartridges of the
same colour have been replaced 12 times.
Ink Absorber Pad
NearFull
The ink absorber box or flushing box must be replaced soon. Contact
Brother customer service or your local Brother dealer.
Ink Low
One or more of the ink cartridges are near the end of their lives.
Order a new ink cartridge. You can continue printing until the
Touchscreen displays Cannot Print.
For more information, see the Online User's Guide: Replace the Ink
Cartridges.
• You can still scan even if the ink is low or needs to be
replaced.
Jam A Inside/
Front
Repeat Jam A
Inside/Front
Remove the jammed paper.
See Related Information: Printer Jam or Paper Jam at the end of this
section.
Make sure the paper length guide is set to the correct paper size.
Do not put more than one sheet of paper in the manual feed slot at any
time. Wait until the Touchscreen displays Where to Place the
Paper before you feed the next sheet of paper in the manual feed slot.
Jam B Front
Repeat Jam B
Front
Remove the jammed paper.
See Related Information: Printer Jam or Paper Jam at the end of this
section.
Make sure the paper length guide is set to the correct paper size.
B
Troubleshooting
47

Brother MFC-J985DW Specifications

General

Type	all in one
Color	black
Touch Screen	yes
Display Size	2.7 inches
Tray Capacity	100
Output Tray Capacity	50
Automatic Document Feeder Capacity	20 sheets
Paper Size	legal
Paper Handling	input tray-100 sheets, photo tray-20 sheets, adf-20 sheets, bypass tray-1 sheet
Printing Method	color
Color Print Speed	10 pages per minute
Mono Print Speed	12 pages per minute
First Page Print Time	7 seconds
Print Resolution Mono	up to 6000 x 1200
Print Resolution Color	up to 6000 x 1200
Media Types	bp71gltr, bp71gp20, bp60mpltr
Two-Sided Printing	no
Maximum Number of Pages Per Month	up to 2, 500
Reduction and Enlargement	yes
Photo Printing	yes
Scanner Type	flatbed
Scan Resolution	up to 2400 x 1200
Copier Resolution Mono	up to 2400 x 1200
Copier Resolution Color	up to 2400 x 2400
Fax Function	yes
Cartridges	lc20ebk, lc20ec, lc20em, lc20ey
Number Of Cartridges	4
Number of Ink Tanks	1
Internal Memory	yes
Memory Card	no
Network	wired, wireless
Connectivity	apple airprint, brother iprint&scan, google cloud print, mopria print service, nfc, wi-fi direct
OS Compatibility	pc: windows 10, 8.1, 8, 7, windows vista, xp home, xp professional; windows server 2012, 2012 r2, 2008, 2008 r2, 2003, 2003 r2; mac: os x v10.10.x, 10.9.x, 10.8.5
Mobile Devices Connection	yes

Weight and Dimensions

Depth	16.5 inches
Height	16.5 inches
Width	13.4 inches
Net Weight	18.3 pounds