Brother MFC-J985DW Basic User's Guide

Error Message Action
Jam C Rear
Remove the jammed paper.
See Related Information: Printer Jam or Paper Jam at the end of this
section.
Make sure the paper length guide is set to the correct paper size.
Clean the paper pick-up rollers.
For more information, see the Online User's Guide: Clean the Paper
Pick-up Rollers.
Low Temperature
After warming the room, allow the machine to warm up to room
temperature. Try again when the machine has warmed up.
Media card error
Multiple data storage devices were plugged into the machine when it
was turned on.
Remove the memory cards or USB flash drives that you are not using.
Media Error
Remove the memory card from the media drive (slot) of the machine
and format it correctly.
Put the card firmly into the slot again to make sure it is in the correct
position. If the error remains, check the media drive (slot) of the
machine by putting in another memory card that you know is working.
Media is Full.
Your machine can only save to your memory card or USB flash drive if
it contains fewer than 999 files. Delete unused files and try again.
Delete unused files from your memory card or USB flash drive to make
some free space, and then try again.
No Caller ID
There is no incoming call history. You did not receive calls or you have
not subscribed to the Caller ID service from your telephone company.
To use the Caller ID feature, contact your telephone company.
For more information, see the Online User's Guide: Caller ID.
No Ink Cartridge
Remove the new ink cartridge and re-install it slowly and firmly until it
locks into place.
For more information, see the Online User's Guide: Replace the Ink
Cartridges.
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Brother MFC-J985DW Specifications

General

Type	all in one
Color	black
Touch Screen	yes
Display Size	2.7 inches
Tray Capacity	100
Output Tray Capacity	50
Automatic Document Feeder Capacity	20 sheets
Paper Size	legal
Paper Handling	input tray-100 sheets, photo tray-20 sheets, adf-20 sheets, bypass tray-1 sheet
Printing Method	color
Color Print Speed	10 pages per minute
Mono Print Speed	12 pages per minute
First Page Print Time	7 seconds
Print Resolution Mono	up to 6000 x 1200
Print Resolution Color	up to 6000 x 1200
Media Types	bp71gltr, bp71gp20, bp60mpltr
Two-Sided Printing	no
Maximum Number of Pages Per Month	up to 2, 500
Reduction and Enlargement	yes
Photo Printing	yes
Scanner Type	flatbed
Scan Resolution	up to 2400 x 1200
Copier Resolution Mono	up to 2400 x 1200
Copier Resolution Color	up to 2400 x 2400
Fax Function	yes
Cartridges	lc20ebk, lc20ec, lc20em, lc20ey
Number Of Cartridges	4
Number of Ink Tanks	1
Internal Memory	yes
Memory Card	no
Network	wired, wireless
Connectivity	apple airprint, brother iprint&scan, google cloud print, mopria print service, nfc, wi-fi direct
OS Compatibility	pc: windows 10, 8.1, 8, 7, windows vista, xp home, xp professional; windows server 2012, 2012 r2, 2008, 2008 r2, 2003, 2003 r2; mac: os x v10.10.x, 10.9.x, 10.8.5
Mobile Devices Connection	yes

Weight and Dimensions

Depth	16.5 inches
Height	16.5 inches
Width	13.4 inches
Net Weight	18.3 pounds