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Brother MFC-J985DW Basic User's Guide

Brother MFC-J985DW
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Troubleshooting for Wireless LAN setup
Wireless LAN Report Error Codes
If the Wireless LAN Report shows that the connection failed, check the error code on the printed
report and see the corresponding instructions in the table:
Error Code Problem and Recommended Solutions
TS-01 The wireless setting is not activated, change the wireless setting to ON.
If a network cable is connected to your machine, disconnect it and change the
wireless setting of your machine to ON.
TS-02 The wireless access point/router cannot be detected.
1. Check the following two points:
Unplug the power to your wireless access point/router, wait for 10
seconds, and then plug it back in.
If your WLAN access point/router is using MAC address filtering,
confirm that the MAC address of the Brother machine is allowed in the
filter.
2. If you manually entered the SSID and security information (SSID/
authentication method/encryption method/Network Key), the information
may be incorrect.
Reconfirm the SSID and security information and re-enter the correct
information if needed.
TS-04 The Authentication/Encryption methods used by the selected wireless access
point/router are not supported by your machine.
For infrastructure mode, change the authentication and encryption methods of
the wireless access point/router. Your machine supports the following
authentication methods:
WPA-Personal
TKIP or AES
WPA2-Personal
AES
Open
WEP or None (without encryption)
Shared key
WEP
If your problem is not solved, the SSID or network settings you entered may
be incorrect. Confirm the wireless network settings.
For Ad-Hoc Mode, change the authentication and encryption methods of your
computer for the wireless setting. Your machine supports Open authentication
only, with optional WEP encryption.
B
Troubleshooting
53

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Brother MFC-J985DW Specifications

General IconGeneral
Typeall in one
Colorblack
Touch Screenyes
Display Size2.7 inches
Tray Capacity100
Output Tray Capacity50
Automatic Document Feeder Capacity20 sheets
Paper Sizelegal
Paper Handlinginput tray-100 sheets, photo tray-20 sheets, adf-20 sheets, bypass tray-1 sheet
Printing Methodcolor
Color Print Speed10 pages per minute
Mono Print Speed12 pages per minute
First Page Print Time7 seconds
Print Resolution Monoup to 6000 x 1200
Print Resolution Colorup to 6000 x 1200
Media Typesbp71gltr, bp71gp20, bp60mpltr
Two-Sided Printingno
Maximum Number of Pages Per Monthup to 2, 500
Reduction and Enlargementyes
Photo Printingyes
Scanner Typeflatbed
Scan Resolutionup to 2400 x 1200
Copier Resolution Monoup to 2400 x 1200
Copier Resolution Colorup to 2400 x 2400
Fax Functionyes
Cartridgeslc20ebk, lc20ec, lc20em, lc20ey
Number Of Cartridges4
Number of Ink Tanks1
Internal Memoryyes
Memory Cardno
Networkwired, wireless
Connectivityapple airprint, brother iprint&scan, google cloud print, mopria print service, nfc, wi-fi direct
OS Compatibilitypc: windows 10, 8.1, 8, 7, windows vista, xp home, xp professional; windows server 2012, 2012 r2, 2008, 2008 r2, 2003, 2003 r2; mac: os x v10.10.x, 10.9.x, 10.8.5
Mobile Devices Connectionyes
Weight and Dimensions IconWeight and Dimensions
Depth16.5 inches
Height16.5 inches
Width13.4 inches
Net Weight18.3 pounds

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