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Confidential
4. TROUBLESHOOTING
4.1 Error Cause and Remedy
■
Error code 0100
ASIC error or motor driver error occurred.
■ Error code 0201
Synchronization signal from the main motor cannot be detected. Or the main motor speed is
unstable after a set period of time.
■ Error code 0202
Synchronization signal from the process motor cannot be detected. Or the process motor
speed is unstable after a set period of time.
Print Unable 01
Turn the power off and then back on again.
Step Cause Remedy
1 Main PCB failure Replace the main PCB ASSY.
Print Unable 02
Turn the power off and then back on again.
Step Cause Remedy
1 Connection failure of the main
motor harness
Reconnect the main motor harness.
2 Connection failure of the
low-voltage power supply PCB
harness
Reconnect the low-voltage power supply
PCB harness.
3 Part in the process drive unit
damaged
Replace the process drive unit.
4 Fuser unit damaged Replace the fuser unit.
5 Low-voltage power supply PCB
failure
Replace the low-voltage power supply
PCB unit.
6 Main PCB failure Replace the main PCB ASSY.
Print Unable 02
Turn the power off and then back on again.
Step Cause Remedy
1 Connection failure of the process
motor harness
Reconnect the process motor harness.
2 Connection failure of the
low-voltage power supply PCB
harness
Reconnect the low-voltage power supply
PCB harness.
3 Part in the process drive unit
damaged
Replace the process drive unit.
4 Low-voltage power supply PCB
failure
Replace the low-voltage power supply
PCB unit.
5 Main PCB failure Replace the main PCB ASSY.