Brother MFC-T800W User Manual

Troubleshooting
89
B
Copying Difficulties
Difficulty Suggestions
Vertical black lines or streaks
appear in copies.
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip. Clean the glass strip, scanner glass, white bar and white plastic above
them. (See Cleaning the scanner glass on page 56.)
Poor copy results when using the
ADF.
Try using the scanner glass. (See Using the scanner glass on page 21.)
Fit to Page does not work correctly. Make sure your source document is not skewed.
Reposition the document and try again.
Scanning Difficulties
Difficulty Suggestions
TWAIN or WIA errors appear when
starting to scan. (Windows
®
)
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In
Presto! PageManager with OCR, click File, Select Source and choose the
Brother TWAIN/WIA driver.
TWAIN or ICA errors appear when
starting to scan. (Macintosh)
Make sure the Brother TWAIN driver is chosen as the primary source.
In PageManager, click File, Select Source and choose the Brother TWAIN driver.
You can also scan documents using the ICA Scanner Driver.
(See Software and Network User’s Guide.)
OCR does not work. Try increasing the scanner resolution.
(Macintosh)
Presto! PageManager must be downloaded and installed before use.
For more information, see Accessing Brother Support (Macintosh) on page 5.
Poor scanning results when using
the ADF.
 Vertical black lines appear in
the scanned data.
Clean the white bar in the ADF and the glass strip underneath it.
(See Cleaning the scanner glass on page 56.)
Try using the scanner glass. (See Using the scanner glass on page 21.)
Software Difficulties
Difficulty Suggestions
Cannot install software or print.
(Windows
®
)
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
“Device Busy” Make sure the machine is not showing an error message on the LCD.

Brother MFC-T800W Specifications

General

Display	LCD
Product color	Black
Built-in display	Yes
Market positioning	Home & office
Display number of lines	1 lines
Display number of characters	16
Direct printing	-
Standard interfaces	USB 2.0, Wireless LAN
Ethernet LAN	No
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithms	64-bit WEP, 128-bit WEP, SSID, WPA-AES, WPA-PSK, WPA-TKIP, WPA2-AES, WPA2-PSK, WPS
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS / NetBIOS name resolution, DNS Resolver, mDNS, LLMNR response, LPR / LPD, Custom Raw Port / Port9100, FTP Server, SNMP v1 / v2c, TFTP server, ICMP
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Mobile operating systems supported	Android, Windows Phone, iOS
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2 x64, Windows Server 2008 x64, Windows Server 2012 R2 x64, Windows Server 2012 x64
Windows operating systems supported	Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Print technology	Inkjet
Maximum resolution	6000 x 1200 DPI
Print speed (ISO/IEC 24734) mono	11 ipm
Print speed (ISO/IEC 24734) color	6 ipm
Print speed (black, normal quality, A4/US Letter)	27 ppm
Print speed (color, normal quality, A4/US Letter)	10 ppm
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	2500 pages per month
Recommended duty cycle	50 - 1000 pages per month
Envelopes sizes	10, C5, DL, Monarch
Photo paper sizes	10x15, 13x18 cm
Custom media width	98 - 215.9 mm
Custom media length	148 - 355.6 mm
Paper tray media types	Coated paper, Envelopes, Glossy paper, Photo paper, Plain paper
Non-ISO print media sizes	2L, Executive (184 x 267mm), Index card, Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Photo paper sizes (imperial)	4x6, 5x7 \
Maximum ISO A-series paper size	A4
Auto Document Feeder (ADF) media weight (imperial)	17 - 24 lbs
Total input capacity	- sheets
Total output capacity	50 sheets
Maximum input capacity	100 sheets
Auto document feeder (ADF) input capacity	20 sheets
Faxing	Color faxing
Fax memory	170 pages
Modem speed	14.4 Kbit/s
Fax resolution (black)	203 x 98 DPI
Fax transmission speed	7 sec/page
Fax speed dialing (max numbers)	40
Scan to	E-mail, File, Image, OCR
Scan drivers	ICA, TWAIN, WIA
Scanner type	Flatbed & ADF scanner
Grayscale levels	256
Input color depth	30 bit
Maximum scan area	A4 (210 x 297) mm
Output color depth	24 bit
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	1200 x 2400 DPI
Copier resize	25 - 400 %
Maximum number of copies	99 copies
Sustainability certificates	ENERGY STAR
Operating temperature (T-T)	10 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
Noise level	50 dB
Internal memory	64 MB
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.2 W
Power consumption (ready)	3 W
Power consumption (sleep)	1.1 W
Power consumption (copying)	16 W

Weight and Dimensions

Depth	374 mm
Width	435 mm
Height	180 mm