Error Message Cause Action
• Move the mobile device closer to your
Brother machine.
• Move your Brother machine and the
mobile device to an obstruction-free
area.
• If you are manually configuring the Wi-
Fi Direct network, make sure you have
entered the correct password.
• If your mobile device has a
configuration page for how to obtain
an IP address, make sure the IP
address of your mobile device has
been configured via DHCP.
No Paper Fed
The machine is out of paper or paper is
not correctly loaded in the paper tray.
Do one of the following:
• Refill the paper tray, and then press
Mono Start or Colour Start.
• Remove and reload the paper, and
then press Mono Start or Colour
Start.
See Related Information: Load Paper.
The paper was not inserted in the centre
position of the manual feed slot.
Remove the paper and reinsert it in the
centre of the manual feed slot, and then
follow the LCD instructions.
See Related Information: Load Paper in
the Manual Feed Slot.
The Jam Clear Cover is not closed
correctly.
Make sure the Jam Clear Cover is closed
evenly at both ends.
See Related Information: Printer Jam or
Paper Jam.
Paper dust has accumulated on the
surface of the paper pick-up rollers.
Clean the paper pick-up rollers.
See Related Information: Clean the Paper
Pick-up Rollers.
No Response/Busy
The number you dialled does not answer
or is busy.
Verify the number and try again.
Not Registered
You tried to access a Speed Dial number
that has not been stored in the machine.
Set up the Speed Dial number.
Out of Memory
The machine's memory is full. If a fax-sending or copy operation is in
progress:
• Press Stop/Exit and wait until the
other operations that are in progress
finish, and then try again.
• Press Mono Start or Colour Start to
copy the pages scanned so far.
Paper Jam
The paper is jammed in the machine. Remove the jammed paper.
See Related Information: Printer Jam or
Paper Jam.
Make sure the paper guides are set to the
correct paper size.
More than one sheet of paper was placed
in the manual feed slot.
-OR-
Another sheet of paper was placed in the
manual feed slot before the LCD
Do not put more than one sheet of paper
in the manual feed slot at any one time.
Wait until the LCD prompts you to load
another sheet of paper before you feed
the next sheet of paper in the manual feed
slot.
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