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Home > Troubleshooting > Error and Maintenance Messages
Error and Maintenance Messages
Message Cause/Remedy
Barcode error
Record: XXXXX
Field: XXXXX
There was an attempt to print barcode labels from a database.
The Label Maker displays this message when the selected range of the database
includes invalid characters or numbers not supported by the barcode protocol.
Check no. of digits
entered
The number of digits entered in the barcode data does not match the number of digits
set in the barcode parameters. Enter the correct number of digits.
Cutter malfunction
If the tape is jammed in the Cutter unit, remove the tape. Turn the Label Maker off and
then on again before continuing.
Label too long
The printed label length using the text entered is longer than 39.37" (999 mm). Edit the
text so that the label length is less than 39.37" (999 mm).
System error XX
Contact Brother Customer Service.
Text too long
The printed label length using the text entered is longer than the length setting. Edit the
text to fit within the set length or change the length setting.
Related Information
• Troubleshooting
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