Responding to Messages
59
Error Messages
Cause
Corrective Action
The Maintenance Cartridge is
full.
After conrming that the printer
has stopped operating, replace the
Maintenance Cartridge.
Maintenance cartridge full.
The Maintenance Cartridge is
not installed.
Install the Maintenance Cartridge.No maintenance cartridge.
(→"Replacing the Maintenance
Cartridge," User Manual)
(→"Replacing the Maintenance
Cartridge," User Manual)
The Maintenance Cartridge is
almost full.
You can continue to print, but
prepare a new Maintenance
Cartridge to use when the message
for replacement is displayed.
Prepare for maint cart
replacement.
Rel lever is in wrong
position.
The Release Lever is pushed
back.
Pull the Release Lever forward.
Top cover is open. The printer has detected that
the Top Cover is open.
Open the Top Cover fully, remove
any foreign objects, and close the
Top Cover again.
If the error occurs again, turn off
the printer and wait a while before
restoring power.
No Maintenance Cartridge
capacity.
The Maintenance Cartridge
cannot absorb enough ink for
Printhead cleaning or other
operation.
After conrming that the printer
has stopped operating, replace the
Maintenance Cartridge.
(→"Replacing the Maintenance
Cartridge," User Manual)
ERROR Exxx-xxxx (x
represents a letter or number)
An error may have occurred
that requires service.
Turn off the printer and wait at least
three seconds before restoring
power.
If the message is displayed again,
write down the error code and
message, turn off the printer, and
contact your Canon dealer for
assistance.
Hardware error.
xxxxxxxx-xxxx (x represents
a letter or number)
The last portion of roll paper
was used during a print job, and
paper could not be advanced
because the trailing edge is
taped to the roll.
Turn off the printer and remove the
roll before restoring power.
Fastening tape or the Belt
Stopper has not been removed
inside the Top Cover.
Turn off the printer, open the Top
Cover, and remove the tape or Belt
Stopper before restoring power.
An error may have occurred
that requires service.
Write down the error code and
message, turn off the printer, and
contact your Canon dealer for
assistance.