Troubleshooting If You Cannot Print as Expected
65
Phenomenon
Cause
Corrective Action
Paper rubs against the
Printhead
The paper type as specied in
the printer driver does not match
the type loaded in the printer.
Load paper of the same type as you
have specied in the printer driver.
(→P.11)
(→P.18)
Make sure the same type of paper is
specied in the printer driver as you
have loaded in the printer.
1.
2.
Hold down the Stop button for a
second or more to cancel printing.
Change the paper type in the printer
driver and try printing again.
Paper has been loaded
incorrectly, causing it to wrinkle.
Reload the paper.
(→P.11)
(→P.18)
The Printhead is set too low. In Head Height, choose Automatic.
(→"Adjusting the Printhead Height,"
User Manual)
You are printing on heavyweight
paper or paper that curls or
wrinkles easily after absorbing
ink.
When printing on Heavyweight Coated
Paper or other paper-based media,
choose a VacuumStrngth setting of
Strong , or Strongest. If the paper is
still scratched, try setting the Printhead
level in Head Height to Highest.
(→"Adjusting the Vacuum Strength,"
User Manual)
(→"Adjusting the Printhead Height,"
User Manual)
When printing on CAD Tracing
Paper or lm-based media, choose a
VacuumStrngth setting of Standard,
Strong, or Strongest. If the paper is
still scratched, try setting the Printhead
level in Head Height to Highest.
(→"Adjusting the Vacuum Strength,"
User Manual)
(→"Adjusting the Printhead Height,"
User Manual)
When printing on paper 0.1 mm
(0.004 in) thin or thinner, choose a
VacuumStrngth setting of Weakest. If
the paper is still scratched, try setting
the Printhead level in Head Height to
Highest.
(→"Adjusting the Vacuum Strength,"
User Manual)
(→"Adjusting the Printhead Height,"
User Manual)