Freeze-dryer Alpha 1-4 LDplus
Freeze-dryer Alpha 2-4 LDplus
8 Maintenance and service
Version 11/2006, Rev. 2.2 of 17/10/2016 • sb
Translation of the original operating manual
1. Declaration of decontamination
As a certified company and due to the legal regulations for the
protection of our employees and of the environment, we are obliged to
certify the harmlessness of all incoming goods. For this purpose, we
require a declaration of decontamination.
• The form must be filled in completely and signed by authorised and
specialised personnel only.
• Affix the original form in a clearly visible manner to the outside of the
packaging.
We will return the part/unit if no declaration of decontamination is provided!
2. Form for the return of defective parts
This form is for the product-related data. They facilitate the assignment,
and they enable the quick processing of the return. If several parts are
returned together in one packaging, please enclose a separate problem
description for every defective part.
• A detailed problem description is necessary in order to perform the
repair quickly and economically.
• Upon request, we will prepare and submit to you a cost estimate
prior to performing the repair. Please confirm such cost estimate
within 14 days. If the cost estimate has still not been confirmed after
4 weeks, we will return the defective part/unit. Please note that you
must bear the incurred costs.
The part/unit must be packaged in a transport-safe manner. Please use
the original packaging for the unit, if at all possible.
If the product is dispatched to us in unsuitable packaging, you will be
charged the cost for returning it to you in new packaging.
The forms can be downloaded online from
www.martinchrist.de [Service] [Overhaul and repair].
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