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Buyer shall give Seller written notice of any defect occurring during the Warranty Term to which
Buyer claims this Limited Warranty applies within thirty (30) days from the date such defect
becomes apparent, specifying the nature of the claimed defect and the date it became apparent.
Seller’s obligation under this Limited Warranty is limited to (A) repairing or, at Seller’s option,
replacing free of charge any parts that, in Seller’s reasonable opinion, have failed as a result of a
defect in material or workmanship occurring during the Warranty Term under normal service
conditions, provided that Buyer (i) has given Seller timely written notice of the defect and (ii) upon
Seller’s request, has returned the defective part(s) to Seller, transportation charges collect; and
(B) crediting Buyer for the labor cost incurred in the removal and replacement of any such
defective part(s) based on (i) the number of hours designated by Seller to be required for such
work, times (ii) 125% of the base rate for mechanical labor prevailing at Buyer’s garage locale at
the time of replacement, such base rate to have been previously approved by Seller.
This Limited Warranty Covers
Warrantor’s Limited Warranty covers only defects in the workmanship performed and/or materials
used to assemble those portions of your motor coach covered by the limited warranty. See also
the section “What the Warranty Does Not Cover” that is detailed below. “Defect” means the failure
of the workmanship performed and/or materials used to conform to Warrantor’s design and
manufacturing specification and tolerances.
EXAMPLES OF ITEMS NOT COVERED BY THE LIMITED WARRANTY
● Engine (covered by Cummins, please see section “Engine and Transmission” below)
● Transmission (covered by Allison, please see section “Engine and Transmission” below)
● Tires
● Flood, collision, fire, theft, freezing, vandalism, riot, explosion, or object striking the
vehicle
● Parts or equipment that failed as the result of normal wear and tear, or damage due to
accident, standard maintenance, or service adjustment.
● Road Service Calls and/or Towing charges (6 months and/or above $600 per
occurrence). Any assistance initiated by CHTC (roadside or otherwise) does not
constitute CHTC’s approval of, or agreement to pay, such charges
● Down time, rental of automobiles or other equipment, lodging, telephone, text messages,
or other intangibles
● Lost profits or revenues
● Overtime, premium labor, or labor hours in excess of Standard Repair Time (SRT). SRT
must be used where applicable or labor breakdown must be provided to properly
process the request for warranty credits.
● Failure due to improper installation or careless or negligent workmanship
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