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Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
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Chapter 6 Monitoring the Cisco Unified IP Phone Remotely
Streaming Statistics
Streaming Statistics
A Cisco Unified IP Phone can stream information to and from up to three devices simultaneously. A
phone streams information when it is on a a call or running a service that sends or receives audio or data.
The streaming statistics areas on a phone’s web page provide information about the streams. Cisco
Unified IP Phone 6900 Series phones use only Stream 1.
To display a Streaming Statistics area, access the web page for the phone as described in the “Accessing
the Web Page for a Phone” section on page 6-1, and then click the Stream 1 hyperlink.
Table 6-6 describes the items in the Streaming Statistics areas.
TFTP timeout TFTP server did not respond.
• Network is busy—The errors should resolve
themselves when the network load reduces.
• No network connectivity between the TFTP
server and the phone—Verify the network con-
nections.
• TFTP server is down—Check the TFTP server
configuration.
Timed Out Supplicant attempted 802.1X transaction
but timed out to due the absence of an au-
thenticator.
Authentication typically times out if 802.1X is not
configured on the switch.
Version error The name of the phone load file is incor-
rect.
Make sure that the phone load file has the correct
name.
XmlDefault.cnf.xml, or
.cnf.xml corresponding to
the phone device name
Name of the configuration file. None. This is an informational message indicating the
name of the configuration file for the phone.
Table 6-5 Status Messages on the Cisco Unified IP Phone 6900 Series Phones (continued)
Message Description Possible Explanation and Action
Table 6-6 Streaming Statistics Area Items
Item Description
Remote Address IP address and UDP port of the destination of the stream.
Local Address IP address and UDP port of the phone.
Start Time Internal time stamp indicating when Cisco Unified Communications Manager requested
that the phone start transmitting packets.
Stream Status Indication of whether streaming is active or not.
Host Name Unique, fixed name that is automatically assigned to the phone based on its MAC address.
Sender Packets Total number of RTP data packets transmitted by the phone since starting this connection.
The value is 0 if the connection is set to receive only mode.
Sender Octets Total number of payload octets transmitted in RTP data packets by the phone since starting
this connection. The value is 0 if the connection is set to receive only mode.
Sender Codec Type of audio encoding used for the transmitted stream.
Sender Reports Sent
1
Number of times the RTCP Sender Report have been sent.