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Cisco Unified IP Phone 6901 and 6911 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)

OL-24582-01

Chapter 6 Monitoring the Cisco Unified IP Phone Remotely

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Default Chapter3
- Table of Contents3
Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network9
- Related Documentation10
- Cisco Product Security Overview11
- Document Conventions12
- An Overview of the Cisco Unified Ip Phone13
Chapter 1 an Overview of the Cisco Unified IP Phone14
- Understanding the Cisco Unified IP Phone 6901 and 691114
- What Networking Protocols Are Used?18
- Understanding Interactions with Other Cisco Unified IP Telephony Products20
- What Features Are Supported on the Cisco Unified IP Phone 6901 and 6911?21
- Understanding Security Features for Cisco Unified IP Phones22
- Overview28
- Overview of Configuring and Installing Cisco Unified IP Phones30
- Reducing Power Consumption on the Cisco Unified IP Phone 6901 and 691134
- Terminology Differences34
- Providing Power to the Cisco Unified IP Phone39
- Understanding Phone Configuration Files41
- Understanding the Phone Startup Process42
- Adding Phones to the Cisco Unified Communications Manager Database43
- Using Cisco Unified IP Phones with Different Protocols47
- Determining the MAC Address for a Cisco Unified IP Phone48
- Before You Begin49
  - Network Requirements49
  - Cisco Unified Communications Manager Configuration50
- Understanding the Cisco Unified IP Phone 6901 and 6911 Components50
  - Network and Access Ports50
Chapter 3 Setting up the Cisco Unified IP Phone51
- Handset51
- Speakerphone (Cisco Unified IP Phone 6911 Only)51
- Installing the Cisco Unified IP Phone51
- Footstand55
  - Higher Viewing Angle56
  - Lower Viewing Angle56
- Mounting the Phone to the Wall57
- Verifying the Phone Startup Process57
- Configuring Startup Network Settings57
- Configuring Security on the Cisco Unified IP Phone58
Chapter 4 Configuring Settings on the Cisco Unified IP Phone59
- Configuring Settings on the Cisco Unified IP Phone59
  - Phone Settings Options59
- Accessing the Phone Configuration Settings60
  - Accessing the IVR and Configuring Your Phone Settings60
Chapter 5 Configuring Features, Templates, Services, and Users65
- Telephony Features Available for the Cisco Unified IP Phone65
- Adding Users to Cisco Unified Communications Manager73
- Managing the User Options Web Pages73
  - Giving Users Access to the User Options Web Pages74
    - Adding a User to an End User Group74
    - Associating a Phone to a User75
  - Specifying Options that Appear on the User Options Web Pages75
- Enabling Energywise on the Cisco Unified IP Phone 6901 and 691176
- Setting up UCR 200878
CHAPTER 6 Monitoring the Cisco Unified IP Phone Remotely6-181
- Accessing the Web Page for a Phone81
- Disabling and Enabling Web Page Access82
- Device Information83
  - C H a P T E R 6 Monitoring the Cisco Unified IP Phone Remotely83
  - Accessing the Web Page for a Phone83
- Network Setup84
- Network Statistics87
- Device Logs89
  - Status Messages89
    - Device Logs91
    - Status Messages91
- Streaming Statistics92
- Streaming Statistics94
CHAPTER 7 Troubleshooting and Maintenance95
- Resolving Startup Problems95
Appendix109
Providing Information to Users Via a Website109
- How Users Obtain Support for the Cisco Unified IP Phone109
- Giving Users Access to the User Options Web Pages109
- How Users Configure Phone Features110
- How Users Access a Voice Messaging System110
Appendix111
Supporting International Users111
- Installing the Cisco Unified Communications Manager Locale Installer111
- A P P E N D I X B Supporting International Users112
Appendix113
Technical Specifications113
- Physical and Operating Environment Specifications113
- Cable Specifications114
Appendix C Technical Specification114
- Physical and Operating Environment Specifications114
- Network and Access Port Pinouts115
Appendix117
Basic Phone Administration Steps117
- Example User Information for These Procedures117
Appendix D Basic Phone Administration Step118
- Adding a User to Cisco Unified Communications Manager118
  - Adding a User from an External LDAP Directory118
  - Adding a User Directly to Cisco Unified Communications Manager118
- Configuring the Phone119
- Performing Final End User Configuration Steps122
Appendix123
Installing the Wall Mount for the Cisco Unified IP Phone 6901 and 6911123
- Installing a Wall Mount for the Cisco Unified IP Phone 6901123
  - Before You Begin124
  - Installing the Phone on Wall Mount Plate125
- Installing a Wall Mount for the Cisco Unified IP Phone 6911129
  - Before You Begin129
  - Installing the Bracket130
Appendix137
Cisco Unified IP Phone Non-Lockable Wall Mount137
- ADA Non-Lockable Wall Mount Kit for 6900 Series137
Appendix145
Feature Support by Protocol for the Cisco Unified IP Phone 6901 and 6911145
I N D E X149

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