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Cisco 700 series Administration Guide
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Cisco
Headset
700
Series
Administration
Guide
First
Published:
2020-02-03
Last
Modified:
2020-09-23
Americas
Headquarters
Cisco
Systems,
Inc.
170
W
est
T
asman
Drive
San
Jose,
CA
95134-1706
USA
http://www
.cisco.com
T
el:
408
526-4000
800
553-NETS
(6387)
Fax:
408
527-0883
2
Table of Contents
Default Chapter
3
Table of Contents
3
CHAPTER 1 About the Cisco Headset 700 Series
5
About the Cisco Headset 730 Series
5
Cisco Headsets Mobile App
5
Connect the Cisco Headset 730 to a Bluetooth Device
6
Deploy the Cisco Headset 700 Series on Cisco IP Phone 8800 Series
7
Related Documentation
8
Cisco Webex Help Center
8
Cisco Headset 700 Series Documentation
9
Cisco IP Phone 8800 Series Documentation
9
Cisco Unified Communications Manager Documentation
9
Cisco Webex DX Series Documentation
9
CHAPTER 2 Cisco Headset 700 Series Administration on Cisco Unified Communications Manager
11
Headset Management Overview
11
Workflow: Configure Headset Serviceability
11
Activate Cisco Headset Service
12
Prepare Your Headset COP Files
13
Configure User Profiles for Headset Users
14
Apply User Profiles to End Users
14
Firmware Management
15
Headset Template Management
15
Configure a Headset Template
19
Headset Inventory Management
20
Headset Inventory Settings
20
View Headset Inventory
21
Headset Inventory Summary
21
Get an Aggregate Summary of Your Deployed Headsets
22
Configure Cisco IP Phones for Headsets on Cisco Unified Communications Manager
22
Cisco Headset 700 Series Parameters on Cisco Unified Communications Manager
23
Set up a Group of Phones for Headsets
23
Set up a Single Phone for a Headset
24
Headset Administration on Webex Control Hub
24
Check Headset Inventory in Cisco Webex Control Hub
24
CHAPTER 3 Headset Management on Cisco Unified Communications Manager Version 12.5(1) or Older
25
Headset Management on Older Versions of Cisco Unified Communications Manager
25
Download the Default Headset Configuration File
26
Modify the Default Headset Configuration File
27
Install the Default Configuration File on Cisco Unified Communications Manager
29
Restart the Cisco TFTP Server
30
CHAPTER 4 Cisco Headset 700 Series Troubleshooting
31
Troubleshooting Overview
31
User Can't Use the Headset with a Cisco IP Phone
31
Headsets Don't Work with Cisco Jabber
32
Poor Audio Quality
32
Update Your Headset Firmware with a Cisco IP Phone
33
Check Your Headset Firmware on On-Premises Phones
33
Update Your Headset Firmware on Cisco Jabber
33
Check Your Headset Firmware on Cisco Jabber
34
Update Your Headset with the Cisco Headsets App
34
Check Your Headset Firmware in the Cisco Headsets App
34
Submit Logs through the Cisco Headsets App
35
Open a TAC Case Online
35
Your Headset Serial Number
35
Find Your Serial Number in the Cisco Headsets App
36
Find Your Headset Serial Number on a Cisco IP Phone
36
Find Your Headset Serial Number in Cisco Jabber
36
Other manuals for Cisco 700 series
User Guide
8 pages
Overview
18 pages
Configuration Guide
87 pages
Quick Start Guide
8 pages
4
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Cisco 700 series Specifications
General
Wireless
No
Compression
No
WAN Ports
1
Weight
0.48 kg
Power Supply
External
Category
Network Router
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