CHAPTER 3
Headset Management on Cisco Unified
Communications Manager Version 12.5(1) or
Older
• Headset Management on Older Versions of Cisco Unified Communications Manager, on page 21
• Download the Default Headset Configuration File, on page 22
• Modify the Default Headset Configuration File, on page 23
• Install the Default Configuration File on Cisco Unified Communications Manager, on page 25
• Restart the Cisco TFTP Server, on page 26
Headset Management on Older Versions of Cisco Unified
Communications Manager
If you have a version of Cisco Unified Communications Manager older than 12.5(1)SU1, you can remotely
configure your Cisco Headset 700 Series settings for use with on-premises phones.
Remote headset configuration on Cisco Unified Communication Manager version 10.5(2), 11.0(1), 11.5(1),
12.0(1), and 12.5(1) requires you to download a file from the Cisco Software Download website, edit the file,
and then upload the file on the Cisco Unified Communications Manager TFTP server. The file is a JavaScript
Object Notification (JSON) file. The updated headset configuration is applied to the enterprise headsets over
a 10 to 30-minute time frame to prevent a traffic backlog on the TFTP server.
You can manage and configure headsets through Cisco Unified Communications Manager Administration
version 11.5(1)SU7.
Note
Note the following as you work with the JSON file:
• The settings aren't applied if you are missing a bracket or brackets in the code. Use an online tool such
as JSON Formatter and check the format.
• Set the updatedTime setting to the current epoch time or the configuration is not applied. Alternatively,
you can increase the updatedTime value by +1 to make it larger than the previous version.
• Do not change the parameter name or the setting will not be applied.
Cisco Headset 700 Series Administration Guide
21
To Next Page
Loading...
Need help?
General
