CHAPTER 2
Cisco Headset 700 Series Administration on
Cisco Unified Communications Manager
• Headset Management Overview, on page 7
• Workflow: Configure Headset Serviceability, on page 7
• Activate Cisco Headset Service, on page 8
• Prepare Your Headset COP Files, on page 9
• Configure User Profiles for Headset Users, on page 10
• Apply User Profiles to End Users, on page 10
• Firmware Management, on page 11
• Headset Template Management, on page 11
• Headset Inventory Management, on page 16
• Configure Cisco IP Phones for Headsets on Cisco Unified Communications Manager, on page 18
• Headset Administration on Webex Control Hub, on page 20
Headset Management Overview
This chapter assumes that you have already deployed the Cisco Headset 700 Series to your users. For more
information on headset deployment see About the Cisco Headset 700 Series.
In Cisco Unified Communications Manager (Unified CM) Administration, you can:
• Remotely configure default settings such as sidetone and noise cancellation.
• Define and control the headset firmware.
• Get a detailed inventory of all the headsets in your deployment.
Workflow: Configure Headset Serviceability
Use the following workflow to guide you through the setup of your Cisco Headset Serviceability feature.
After you complete this workflow, you can configure headset settings, maintain headset latest firmware loads,
headset association to users, enable headset-based Extension Mobility, and maintain inventory.
Cisco Headset 700 Series Administration Guide
7
To Next Page
Loading...
Need help?
General
