DescriptionField
The headset has connected within the last 30 days.Active
The headset hasn't connected in the last 30 days.Inactive
The user ID doesn't exist in the system or the inventory record doesn't have a
user ID mapping.
Unassigned
Get an Aggregate Summary of Your Deployed Headsets
You can view an aggregate summary of your deployed headsets in the Headset Inventory Summary window.
Procedure
In Cisco Unified CM Administration, select Device > Headset > Headset Inventory Summary.
You can view a breakdown of headset inventory by model or by headset status.
Configure Cisco IP Phones for Headsets on Cisco Unified
Communications Manager
Most Cisco IP Phone 8800 Series phones connected to Cisco Unified Communications Manager support the
Cisco Headset 700 Series. We recommend that you install the latest phone firmware release and device package
before connecting your headset to a phone. When the headset first connects, it downloads the required firmware
and begins the upgrade process.
Make sure that the phones on Cisco Unified Communications Manager are properly configured for use with
headsets.
The following table describes the fields that control functions related to Cisco Headset 700 Series on Cisco
Unified Communications Manager.
For more detailed information on all the Cisco IP Phone configuration fields in Cisco Unified Communications
Manager, see the Feature Configuration Guide for Cisco Unified Communications Manager.
Table 4: Product Specific Configuration Fields for Headsets in Cisco Unified Communications Manager
Cisco Headset 700 SeriesConfiguration Field Name
ApplicableSide USB Port
(Cisco IP Phone 8851, 8851NR, 8861, 8865, and
8865NR only)
ApplicableBack USB Port
(Cisco IP Phone 8861, 8865, and 8865NR only)
Cisco Headset 700 Series Administration Guide
18
Cisco Headset 700 Series Administration on Cisco Unified Communications Manager
Get an Aggregate Summary of Your Deployed Headsets
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