For a Customized Headset Configuration Template, the Apply Config button takes effect only for devices
owned by users you added to the Assigned User Profiles list.
Headset Inventory Management
Cisco IP Phones send headset inventory data to Unified Communications Manager whenever the headset is
in a connected or disconnected state. Unified Communications Manager stores the inventory data so you can
generate an Inventory Summary Report or Custom Inventory Report for all headsets deployed in this server.
Report information includes: headset serial and model number, docking station details, firmware, configuration
templates used, vendor details, and headset connection status to devices.
Headset Inventory Settings
From Cisco Unified CM Administration, use the Device > Headset > Headset Inventory window to view a
full list of all headsets deployed on your server. You can use this information to generate reports for all
deployed headsets. If you click the Serial Number of the device, you can view details of individual headsets
in a pop-up window.
Table 3: Headset Inventory Settings
DescriptionField
Serial Number of the headset. This number is unique for every individual headset.
For non-Cisco headsets, the Device Name is used as the Serial Number.
Using the same non-Cisco headset with multiple phones creates
duplicate headset records.
Note
Serial Number
Model number of the headset.Model
Displays vendor details.Vendor
Indicates the type of flexible options for connecting the headset to devices: USB,
RJ-9, 3.5 mm, DECT, and Bluetooth connections.
Type
Displays the most current firmware load of the headset.Firmware
Displays information of the end user using the phone or device.User
Display the name of the headset configuration template.Template
Displays the status of the headset activities. It can be: Connected or Disconnected.Status (since)
Displays the type of docking model station.Dock Model
Name of the device to which the headset is connected to.Device Name
Displays the Cisco IP Phone or Cisco Jabber model number. For example,
CP-8865 is a Cisco IP Phone model. CSF is a device type for either Cisco Jabber
for Mac or Cisco Jabber for Windows.
Device Model
Cisco Headset 700 Series Administration Guide
16
Cisco Headset 700 Series Administration on Cisco Unified Communications Manager
Headset Inventory Management
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