Standard Default Headset Configuration Template
This is the system default template that contains the factory default settings for all headset model series. This
template contains the headset settings supported by the latest headset firmware installed on your system for
all your headset model series. You cannot edit the default settings though you can change the profile
configuration setting.
The Standard Default Headset Configuration template is created only when the Cisco Headset Service is
activated in the Cisco Unified Serviceability user interface.
Note
By default, all User Profiles are associated to the standard headset template unless the administrator associates
these user profiles to any of the custom defined headset templates. You can make copies of the standard default
headset template to create custom template with customized values of the parameters including the headset
firmware version.
System Generated Custom Headset Template
Before Release 12.5(1)SU1, administrators controlled headsets with the hand-coded configuration file
(defaultheadsetconfig.json file) that was manually uploaded to the Cisco TFTP server. After
upgrade to Unified CM Release 11.7(1)SU7 or later and 12.5(1)SU1 or later, the
defaultheadsetconfig.json file (which includes the headset settings and firmware version) is
converted to a custom headset template. This template is displayed as System Generated Custom Headset
Template in the Cisco Unified CM Administration interface. All the existing users and devices will be still
associated to this custom template after the upgrade.
Custom Headset Configuration Template
You can create a customized headset template as per your deployment needs. You can assign different headset
parameters to different models in the same template. You can also assign different firmware loads to different
headset models. The custom headset settings can be assigned to specific sets of users by associating the User
Profile(s) to the Custom Headset Template.
For more information about the headset template configuration settings, see the Headset Template Configuration
field descriptions in the Cisco Unified Communications Manager Administration Online Help.
The following table describes the parameters in each headset template.
Table 1: Cisco Headset 500 Series Parameters
NotesDefaultRangeParameter
Controls the level of sound in the headset. 0 is
very low while 15 is loud.
Configure this setting based on the ambient
noise in the office environment.
This parameter applies to all headsets in the
Cisco Headset 500 Series.
70 – 15Speaker Volume
Cisco Headset 700 Series Administration Guide
12
Cisco Headset 700 Series Administration on Cisco Unified Communications Manager
Headset Template Management
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