Replying to a Message
94 Voice Mail Features (Default Menu) Cisco 7960/7940 Telephone User Guide
620-05600070B
1. Press 6.
You hear a prompt to enter the number of the person(s) to whom you want
to forward the message.
2. Enter the phone number and then either:
• press # to enter another number or,
• press ## if this is the only (or last) person to receive the forwarded
message.
3. You get a prompt to leave an introduction to the forwarded message:
a. Record your introductory message.
To forward the voice mail immediately without an introductory message,
press # immediately after the prompt.
b. Press # to accept the message.
4. Choose one of the following options to finish forwarding:
• Press 1 to forward the message.
• Press 2 to change the introductory message.
• Press 3 to review the introductory message.
• Press 9 to mark urgent and forward.
• Press * to cancel the forward.
Press * at anytime to cancel the forward. If you press *, you must reenter the
extension(s) and any desired introduction.
Replying to a Message
To reply to a message you receive:
1. Press 2 to reply to the message.
You hear a prompt to record your reply.
2. Record your reply message.
3. Press # to accept your message.
Your voice mail system gives you the following options:
• Press 1 to send reply.
• Press 2 to change reply.
• Press 3 to review reply.
• Press 9 to mark urgent and reply.
• Press * to cancel the reply and re-record.
You hear the message options again.
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