Replying to a Message
134 Voice Mail Features (Option B Menu) Cisco 7960/7940 Telephone User Guide
620-05600070B
a. Record your introductory message.
To forward the voice mail immediately without an introductory message,
press # immediately after the prompt.
b. Press # to accept the message.
4. Choose one of the following options to finish forwarding:
• Press 1 to forward the message.
• Press 2 to change the introductory message.
• Press 3 to review the introductory message.
• Press 9 to mark urgent and forward.
• Press * to cancel the forward.
Press * at anytime to cancel the forward. If you press *, you must reenter the
extension(s) and any desired introduction.
Replying to a Message
To reply to a message you receive:
1. Press 17 to reply to the message.
You hear a prompt to record your reply.
2. Record your reply message.
3. Press # to accept your message.
Your voice mail system gives you the following options:
• Press 1 to send reply.
• Press 2 to change reply.
• Press 3 to review reply.
• Press 9 to mark urgent and reply.
• Press * to cancel the reply and re-record.
You hear the message options again.
Dialing Back a Caller
To dial a caller who left a message (if Caller ID information is available):
Press 14.
Sending a Message Directly to an Extension
You can send a voice mail message directly to an extension without dialing their
extension and having to wait for the call to roll to the voice mail system.
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