Cisco 7960 - Page 7

Table of Contents v
Canceling a Meet-Me Conference....................................................................... 53
Modifying a Meet-Me Conference ....................................................................... 54
Getting a List of Meet-Me Conferences............................................................... 55
MultiCall Park ............................................................................................55
Parking a Call ...................................................................................................... 55
Retrieving a Parked Call...................................................................................... 55
Music on Hold ...........................................................................................56
Mute ...........................................................................................................56
Night ..........................................................................................................56
On-hook Dialing ........................................................................................57
One-Touch Transfer .................................................................................58
Permanent Caller ID Block Release ........................................................59
Phone Configurator ..................................................................................59
Assigning Your Phone Number to Your Phone ................................................... 59
IP Address/Phone Number Announcement ........................................................ 60
Changing the Extension Number ........................................................................ 60
Unassigning the Extension Number .................................................................... 61
Priority Call ...............................................................................................61
Enabling/Disabling Priority Call ........................................................................... 61
Adding Members to the Priority Call List ............................................................. 62
Listing Priority Call Members............................................................................... 62
Deleting Priority Call Members............................................................................ 63
Queue/ACD (Automatic Call Distribution) ..............................................64
Finding Your Queues .......................................................................................... 64
Logging Into/Out of Queues ................................................................................ 64
Answering Calls from Queues............................................................................. 64
Viewing Calls-in-queue Information..................................................................... 65
Privacy Guard ...........................................................................................65
Access Codes ..................................................................................................... 65
Caller Actions ...................................................................................................... 66
Entering an Access Code .............................................................................. 66
Recording a Name......................................................................................... 66
Answering a Privacy Guard Call.......................................................................... 67
Enabling/Disabling Privacy Guard ....................................................................... 67
Managing the Access Code ................................................................................ 68
Changing the Access Code ........................................................................... 68
Listening to Access Code.............................................................................. 68
Managing the Selective Caller List ...................................................................... 69