Menus and Commands
84 Voice Mail Features (Default Menu) Cisco 7960/7940 Telephone User Guide 
620-05600070B
NOTE:  If you are listening to the introductory message and you press *, you will exit from 
voice mail.
7 Compose a message (for options see “Voice Mail Compose List” 
on page 85)
8 Manage custom operator number (Not supported for stand-alone 
mailboxes.) [for options see “Voice Mail Custom Operator (Zero 
Out) List” on page 86)
* (star)
Exit the voice mail system
# • When pressed while message header is playing, goes to directly 
to the message.
• When pressed while message is playing, skips to the next 
message.
Table 4: Voicemail Message Controls
Feature
Before Mail 
Message
After Mail 
Message
During Mail 
Message
Rewind NA NA 7
Rewind to beginning NA NA 77
Next message 8 8 # 
Forward message 6 6 6
Reply message 2 2 2
Dial Back Originator 3 3 3
Replay message 7 7 NA
Delete 4 4 4
Save 5 5 5
Pause/Unpause Play NA NA 8
Fast Forward NA NA 9
Fast Forward to the End NA NA 99
Skip to Previous Menu 
Options
* * *
Table 3: Voice Mail Main Menu
Access Code Function