An Overview of Your Phone
Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP) 9
 
Item Description For more information, see...
1
Programmable 
buttons
Depending on configuration, 
programmable buttons provide access to:
  • Phone lines and intercom lines (line 
buttons) and intercom lines
  • Speed-dial numbers (speed-dial 
buttons, including the BLF speed-dial 
feature)
  • Web-based services (for example, a 
Personal Address Book button)
  • Call features (for example, a Privacy, 
Hold, or Transfer button)
Buttons illuminate to indicate status:
Green, steady—Active call or 
two-way intercom call
Green, flashing—Held call
Amber, steady—Privacy in use, 
one-way intercom call, DND 
active, or logged into Hunt 
Group
Amber, flashing—Incoming call 
or reverting call
Red, steady—Remote line in use 
(shared line or BLF status)
  • Understanding Phone 
Screen Features, page 11
  • Basic Call Handling, 
page 16
  • Speed Dialing, page 31
  • Using a Shared Line, 
page 35
  • Using BLF to Determine a 
Line State, page 38
  • Using BLF to Determine a 
Line State, page 38
  • Placing or Receiving 
Intercom Calls, page 29
2
Phone screen Shows phone features. Understanding Phone Screen 
Features, page 11
3
Footstand button Allows you to adjust the angle of the phone 
base.
Adjusting the Footstand, 
page 5
4
Messages button Auto-dials your voice message service 
(varies by service). 
Accessing Voice Messages, 
page 54
5
Directories button Opens/closes the Directories menu. Use it 
to access call logs and directories.
Using Call Logs, page 48
6
Help button  Activates the Help menu. Accessing the Help System on 
Your Phone, page 13