18 OL-12644-01
Answering a Call
You can answer a call by lifting the handset, or you can use other options if they are available on your
phone.
Place a call using a billing or
tracking code
(SCCP phones only)
1. Dial a number.
2. After the tone, enter a client matter
code (CMC) or a forced
authorization code (FAC).
Your system
administrator
Place a call using your Cisco
Extension Mobility profile
Log in to the Cisco Extension Mobility
service on a phone.
Using Cisco Extension
Mobility, page 41
Make a call from a cellular
phone using Mobile Voice
Access
1. Dial your assigned Mobile Voice
access number.
2. Enter your cellular phone number (if
requested) and PIN.
3. Press 1 to make a call to an
enterprise IP phone.
4. Dial a desktop phone number other
than your desktop phone number.
Note Before using Mobile Voice Access
to make a call, obtain your Mobile
Voice Access number and End user
PIN from your system
administrator.
Using Cisco Extension
Mobility, page 41
If you want to... Then... For more information, see...
Answer with a headset Press , if unlit. Or, if is already
lit, press Answer or (flashing).
Using a Handset, Headset,
and Speakerphone, page 44
Answer with the
speakerphone
Press , Answer, or (flashing). Using a Handset, Headset,
and Speakerphone, page 44
Switch from a connected call
to answer a new call
Press Answer, or if the call is ringing
on a different line, press
(flashing).
Using Hold and Resume,
page 20
Answer using call waiting Press Answer. Using Hold and Resume,
page 20
Send a call to a voice message
system
Press iDivert. Sending a Call to a Voice
Message System, page 24
Auto-connect calls Use AutoAnswer. Using AutoAnswer, page 45
If you want to... Then...
For more information,
see...
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