If you want to... Then...
Check the security level of a call or
conference
Look for a security icon in the top right corner of the call
activity area, next to the call duration timer:
Authenticated call or conference
Encrypted call or conference
Non-secure call or conference
Determine if secure calls can be
made in your company
Contact your system administrator.
Advanced Call Handling
Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP) 39
Note There are interactions, restrictions, and limitations that affect how security features work on
your phone. For more information, ask your system administrator.
Tracing Suspicious Calls
(SCCP phones only.)
If you are receiving suspicious or malicious calls, your system administrator can add the Malicious Call
Identification (MCID) feature to your phone. This feature enables you to identify an active call as
suspicious, which initiates a series of automated tracking and notification messages.
If you want to... Then...
Notify your system
administrator about a
suspicious or harassing call
Press MCID or Malicious Call Trace.
Your phone plays a tone and displays the message, “MCID successful”.
Prioritizing Critical Calls
(SCCP phones only.)
In some specialized environments, such as military or government offices, you might need to make and
receive urgent or critical calls. If you have the need for this specialized call handling, your system
administrator can add Multilevel Precedence and Preemption (MLPP) to your phone.
Keep these terms in mind:
• Precedence indicates the priority associated with a call.
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