iv OL-12644-01
Placing a Call—Additional Options 17
Answering a Call 18
Ending a Call 19
Using Hold and Resume 20
Using Mute 21
Switching Between Multiple Calls 21
Switching an In-Progress Call to Another Phone 22
Viewing Multiple Calls 22
Transferring Calls 23
Sending a Call to a Voice Message System 24
Forwarding All Calls to Another Number 24
Using Do Not Disturb 25
Making Conference Calls 26
Understanding Types of Conference Calls 26
Starting and Joining a Standard Conference 27
Starting or Joining a Meet-Me Conference Call 29
Placing or Receiving Intercom Calls 29
Advanced Call Handling 31
Speed Dialing 31
Picking Up a Redirected Call on Your Phone 32
Storing and Retrieving Parked Calls 33
Logging Out of Hunt Groups 34
Using a Shared Line 35
Understanding Shared Lines 35
Adding Yourself to a Shared-Line Call 36
Preventing Others from Viewing or Barging a Shared-Line Call 37
Using BLF to Determine a Line State 38
Making and Receiving Secure Calls 38
Tracing Suspicious Calls 39
Prioritizing Critical Calls 39
Using Cisco Extension Mobility 41
Managing Business Calls Using a Single Phone Number 41