Cisco 7962G User Manual

4 OL-22333-01
Headset Support
Although Cisco Systems performs limited internal testing of third-party headsets for use with the
Cisco Unified IP Phones, Cisco does not certify or support products from headset (or handset) vendors.
We recommend the use of good-quality external devices, such as headsets that are screened against
unwanted radio-frequency (RF) and audio-frequency (AF) signals. Depending on the quality of these
devices and their proximity to other devices such as mobile phones and two-way radios, some audio
noise or echo may still occur.
An audible hum or buzz may be heard by either the remote party or by both the remote party and the
Cisco Unified IP Phone user. Humming or buzzing sounds can be caused by a range of outside sources:
for example, electric lights, electric motors, or large PC monitors. See Using External Devices, page 3,
for more information.
Note In some cases, hum can be reduced or eliminated by using a local power cube or
power injector.
These environmental and hardware inconsistencies in the locations where Cisco Unified IP Phones are
deployed means that there is not a single headset solution that is optimal for all environments.
Cisco recommends that customers test headsets in their intended environment to determine
performance before making a purchasing decision and deploying en masse.
Audio Quality
Beyond its physical, mechanical and technical performance, the audio portion of a headset must sound
good to the user and to the party on the far end. Sound quality is subjective, and Cisco cannot
guarantee the performance of any headsets. However, various headsets from leading headset
manufacturers have been reported to perform well with Cisco Unified IP Phones. For details, contact
the headset manufacturer.
For Cisco Unified IP Phone 7962G or 7942G: To find information about wireless headsets that work
in conjunction with the wireless headset remote hookswitch control feature on your phone, see
http://www.cisco.com/en/US/partner/prod/voicesw/ucphone_headsets.html.

Cisco 7962G Specifications

General

Mounting	Desk/Wall
Handset type	Wired handset
Product type	IP Phone
Case material	ABS
Product color	Black, Grey
Wall mountable	Yes
Bluetooth	No
Security algorithms	128-bit AES, 802.1x RADIUS
Networking standards	IEEE 802.1Q, IEEE 802.1p, IEEE 802.1x, IEEE 802.3af
Ethernet LAN data rates	10, 100 Mbit/s
Ethernet LAN interface type	Fast Ethernet
Ethernet LAN (RJ-45) ports	2
Voice codecs	G.711, G.711a, G.722, G.729A, G.729ab, iLBC
Volume control	Digital
Display diagonal	5 \
Display resolution	320 x 222 pixels
Display number of colors	Monochrome
Caller ID	-
Lines quantity	- lines
Phonebook capacity	- entries
Storage temperature (T-T)	-10 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	10 - 95 %
Number of handles included	1 pc(s)

Weight and Dimensions

Depth	203.2 mm
Width	266.7 mm
Height	152.4 mm
Weight	1600 g