What to do if my Cisco 7962G IP Phone shows an error message when I attempt to set up Call Forward All?
Your Cisco IP Phone might reject the attempt to set up Call Forward All if the target number would create a loop or exceed the maximum number of links permitted. Ask your system administrator for details.
Why does Barge fail and results in a fast busy tone on my Cisco IP Phone?
Barge will fail on your Cisco IP Phone and result in a fast busy tone if you attempt to barge an encrypted call and your phone is not configured for encryption.
What does “Security Error” mean on my Cisco 7962G?
If your Cisco IP Phone displays a “Security Error,” it means your phone firmware has identified an internal error. Plug in the power adapter to wake up the phone. If the message persists, contact your system administrator.
Why the screen appears blank and the Display button is lit on Cisco IP Phone?
If the screen on your Cisco IP Phone is blank but the Display button is lit, the phone is likely powered down to save energy. The phone will wake up when the system sends a wake-up message. To wake up the phone, plug in the power adapter.
Understand the impact of power outages and other devices on your Cisco Unified IP Phone's operation.
Information on cryptographic features and compliance with US and local country laws.
Guides on how to place calls using the handset, speakerphone, or headset.
Instructions on how to answer incoming calls using various phone audio devices.
Methods for configuring and using speed-dial features for quick calling.
Details on how to make and receive authenticated, encrypted, or protected calls.
Instructions for using the phone's primary handset for calls.
Steps to log in to and navigate the Cisco Unified CM User Options web pages.
Information to help troubleshoot common phone problems and issues.
General| Mounting | Desk/Wall |
|---|---|
| Handset type | Wired handset |
| Product type | IP Phone |
| Case material | ABS |
| Product color | Black, Grey |
| Wall mountable | Yes |
| Bluetooth | No |
| Security algorithms | 128-bit AES, 802.1x RADIUS |
| Networking standards | IEEE 802.1Q, IEEE 802.1p, IEEE 802.1x, IEEE 802.3af |
| Ethernet LAN data rates | 10, 100 Mbit/s |
| Ethernet LAN interface type | Fast Ethernet |
| Ethernet LAN (RJ-45) ports | 2 |
| Voice codecs | G.711, G.711a, G.722, G.729A, G.729ab, iLBC |
| Volume control | Digital |
| Display diagonal | 5 \ |
| Display resolution | 320 x 222 pixels |
| Display number of colors | Monochrome |
| Caller ID | - |
| Lines quantity | - lines |
| Phonebook capacity | - entries |
| Storage temperature (T-T) | -10 - 60 °C |
| Operating temperature (T-T) | 0 - 40 °C |
| Operating relative humidity (H-H) | 10 - 95 % |
| Number of handles included | 1 pc(s) |
Weight and Dimensions| Depth | 203.2 mm |
|---|---|
| Width | 266.7 mm |
| Height | 152.4 mm |
| Weight | 1600 g |
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