7-4
Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.0
OL-12650-01
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
To remove current status messages, press the Clear softkey.
To exit the Status Messages screen, press the Exit softkey.
Table 7-2 Status Messages on the Cisco Unified IP Phone 7965G and 7945G
Message Description Possible Explanation and Action
BootP server used The phone obtained its IP address from
a BootP server rather than a DHCP
server.
None. This message is informational
only.
CFG file not found The name-based and default
configuration file was not found on the
TFTP Server.
The configuration file for a phone is
created when the phone is added to the
Cisco
Unified Communications
Manager database. If the phone has not
been added to the
Cisco
Unified Communications
Manager database, the TFTP server
generates a
CFG File Not Found
response.
• Phone is not registered with
Cisco
Unified Communications
Manager.
You must manually add the phone
to Cisco
Unified Communications
Manager if you are not allowing
phones to auto-register. See the
“Adding Phones with Cisco
Unified Communications
Manager Administration” section
on page 2-11 for details.
• If you are using DHCP, verify that
the DHCP server is pointing to the
correct TFTP server.
• If you are using static IP
addresses, check configuration of
the TFTP server. See the
“Network Configuration Menu”
section on page 4-5 for details on
assigning a TFTP server.
CFG TFTP Size
Error
The configuration file is too large for
file system on the phone.
Power cycle the phone.
Checksum Error Downloaded software file is corrupted. Obtain a new copy of the phone
firmware and place it in the TFTPPath
directory. You should only copy files
into this directory when the TFTP
server software is shut down,
otherwise the files may be corrupted.
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