7-5
Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.0
OL-12650-01
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
CTL Installed A certificate trust list (CTL) file is
installed in the phone.
None. This message is informational
only.
For more information about the CTL
file, refer to Cisco Unified
Communications Manager Security
Guide.
CTL update failed The phone could not update its
certificate trust list (CTL) file.
Problem with the CTL file on the
TFTP server.
For more information, refer to Cisco
Unified
Communications Manager
Security Guide.
DHCP timeout DHCP server did not respond. • Network is busy—The errors
should resolve themselves when
the network load reduces.
• No network connectivity between
the DHCP server and the
phone—Verify the network
connections.
• DHCP server is down—Check
configuration of DHCP server.
• Errors persist—Consider
assigning a static IP address. See
the
“Network Configuration
Menu” section on page 4-5 for
details on assigning a static IP
address.
Dialplan Parsing
Error
(SIP phones only)
The phone could not parse the dialplan
XML file properly.
Problem with the TFTP downloaded
dialplan XML file.
For more information refer to the
Cisco Unified Communications
Manager Administration Guide.
Disabled 802.1X Authentication is disabled on
the phone.
You can enable 802.1X authentication
using the Settings > Security
Configuration > 802.1X
Authentication option on the phone.
For more information, see the
“802.1X
Authentication and Status” section on
page 4-36.
Table 7-2 Status Messages on the Cisco Unified IP Phone 7965G and 7945G (continued)
Message Description Possible Explanation and Action
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