Cisco 8831 User Manual

CHAPTER 9
Troubleshooting
This section provides troubleshooting information for the Cisco Unified IP Conference Phone 8831.
•
General troubleshooting, page 81
•
Phone administration data, page 82
•
Quality Reporting Tool, page 83
General troubleshooting
This section provides information to help you troubleshoot general problems with the conference station. For
more information, see your system administrator.
ExplanationSymptom
One or more of the following factors might apply:
•
You must log into the Cisco Extension Mobility
Service.
•
The conference station has time-of-day
restrictions that prevent you from using some
features during certain hours of the day.
You cannot hear a dial tone or complete a call.
Your system administrator may have disabled the
button on the conference station.
A conference station button is unresponsive.
Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0
81

Cisco 8831 Specifications

General

Headset Port	No dedicated headset port
Wireless	No
Bluetooth	No
USB Port	No
Video Support	No
Audio	Full-duplex speakerphone
Connectivity	10/100 Ethernet
Power	Power over Ethernet (PoE)
Network Protocols	SIP
Weight	1.1 kg
Audio Codecs	G.711, G.722, G.729, iLBC
Network Ports	2 x Ethernet ports
Security	TLS