Cisco Catalyst 4500e Series User Manual

5-11
Catalyst 4500 E-Series Switches Installation Guide
OL-13972-01
Chapter 5 Troubleshooting
Troubleshooting Supervisor Engines
C4K_HW-3-X2OUIREGREADFAILURE
C4K_HWACLMAN-4-CLASSIFCAMPARITYERROR
C4K_HWACLMAN-4-CLASSIFCAMREPLYPARITYERROR
C4K_HWACLMAN-4-CLASSIFCAMREQPARITYERROR
C4K_HWNETFLOWMAN-3-NETFLOWSTOPPED
C4K_HWNETFLOWMAN-4-FATALERRORINTERRUPTSEEN
C4K_HWNETFLOWMAN-4-NONFATALPARITYERRORINTERRUPTSEEN
C4K_IOSMODPORTMAN-4-NFLABSENT
C4K_IOSMODPORTMAN-4-NFLIDPROMINVALID
C4K_IOSMODPORTMAN-4-NFLMISMATCH
C4K_REDUNDANCY-2-HANDSHAKE_TIMEOUT
C4K_REDUNDANCY-2-POSTFAIL_RESET
C4K_REDUNDANCY-2-INCOMPATIBLE_SUPERVISORS
C4K_REDUNDANCY-2-IOS_VERSION_CHECK_FAIL
C4K_REDUNDANCY-2-IOS_VERSION_INCOMPATIBLE
C4K_REDUNDANCY-2-NON_SYMMETRICAL_REDUNDANT_SYSTEM
C4K_REDUNDANCY-2-POSTFAIL
C4K_REDUNDANCY-2-POSTFAIL_RESET
C4K_REDUNDANCY-4-CONFIGSYNCFAIL
C4K_SUPERVISOR-2-SUPERVISORSEEPROMINVALID
C4K_SUPERVISOR-3-RETIMERDISABLEFAILED
C4K_SUPERVISOR-3-RETIMERINITFAILED
C4K_SUPERVISOR-3-SEEPROMREADFAILED
C4K_SUPERVISOR-4-INLINEVOLTAGEOUTOFRANGE
C4K_SUPERVISOR-7-SEEPROMWRITEFAILED
C4K_SWITCHMANAGER-3-SSOACTIVEPORTACKTIMEOUT
C4K_SYSMAN-2-POWERONSELFTESTFAIL
These system messages indicate a problem with the supervisor engine. Some problems will prevent a
console connection and will not allow you to use messages in diagnosing a problem. If you are unable
to establish a terminal connection and the STATUS LED is red, contact Cisco TAC immediately to order
a replacement.
Problems with redundant supervisor systems are often due to mismatched active and standby supervisor
engines. Redundancy requires that both supervisor engines be the same model, have the same amount of
SDRAM memory and running the same Cisco IOS release. If one supervisor has a NetFlow service card,
the other must as well.
Some problems with supervisor engines are due to backplane connections that are not fully seated. If
removing and reinserting the supervisor engine and then restarting the switch does not solve the problem,
you may need to call Cisco TAC and replace the supervisor engine.

Cisco Catalyst 4500e Series Specifications

General

Series	Catalyst 4500E Series
Stackable	No
Chassis Options	3-slot, 6-slot, 7-slot, 10-slot
Power Supply Options	AC, DC
Redundancy	Power supply redundancy, supervisor engine redundancy (1+1)
Layer Support	Layer 2
Virtualization	Yes (Virtual Switching System - VSS)
Form Factor	Modular
Ports	Gigabit Ethernet, 10 Gigabit Ethernet, 40 Gigabit Ethernet, and 100 Gigabit Ethernet options depending on the line cards
Jumbo Frame Support	Yes
Features	Flexible NetFlow, TrustSec
Maximum Port Density	Up to 384 ports per chassis
Operating System	Cisco IOS XE
Management	CLI, SNMP, Cisco Prime Infrastructure, Cisco DNA Center
Security Features	802.1X
VLAN Support	Up to 4096 VLANs
QoS Support	Yes
Supervisor Engine Options	Sup8-E